While Googling for something eBay related came across this post from 2013. Shows nothing has changed in all that time.
I had someone put a case against me after buying a yummy mummy bag, It was signed for but the seller said she didnt sigh for it it was her neighbour and she was never given the bag, Ebay sided with her and I was told to give her a full refund of £65 plus £5 P&P I told them I wasnt going to pay and to stuff it! I closed my paypal account and my ebay account and set up another ebay account using my OH name and a new paypal using our joint account!
A seller actually won a eBay case item not as described (INAD dispute) that’s very shocking considering eBay’s treatment of sellers. So thought it was worthy of a post. eBay decided to pay the buyer and protect the seller which is odd.
More chance of this witch getting the Lottery numbers…
In case any was wondering eBay fees are different depending on what country you are in, some by quite a large margin. I dont think theres anything to stop you registering on another eBay site and using that, I mean somehow the whole of China has managed to register to a shed in Kent in the UK…
This is allegedly from eBay customer services to a member who has had their account banned, but I don’t know because there’s far too much thinking involved here and its not some crappy copy paste like you normally get.
Had this pic sent in today from a seller who has a dispatch time of under 1 hour who is getting blamed for late deliveries. eBay say the seller is responsible for a reasonable dispatch time and that’s fair, but what happens after who is at fault? well according to eBay you are.
Just read that and think about it, YOU had late deliveries, no the courier did or maybe they never, considering the fact that eBay themselfs are now giving delivery dates to buyers that are totally unreasonable. In 1 example eBay still seem to think Royal Mail 1st class standard is a 24hr service…
Just browsing eBay’s own forums which seem to be filling up with these kinds of things which oddly vanish quite fast and managed to get a copy of this. A powerseller level seller getting screwed on a a return with a broken item, got a new item and a refund.
I paid the seller for a 2005 Yamaha Raptor 350 and ebay service is supposed to ship the machine to me in 2-3 days. I still haven\’t received my machine and ebay had made it impossible to contact them. I\’m sending a letter to both the FBI and Virginia AG a complaint for criminal charges against ebay and others. Now, where is the hell is my machine and why it has not been delivered. The order # ***********.
Could do with some of a follow up on that if possible.
Bit of a complex story this one, seller sells item, a buyer buys that item, the buyer then sells the item to another buyer, buyer 2 files a claim against buyer 1 saying there’s a problem, buyer 1 then files a claim against the seller. See a mess.
More normal eBay user behaviour, buy a item and send back some other crap.
Long story short I sell motherboards and various computer parts, In my pictures you can clearly see the factory applied serial number labels and basically they returned a different motherboard than what I sent them. I uploaded pics of the different serials but eBay just closed the case in the buyers favor, no big surprise, but what is the best way I go about fighting this?
Normal story here eBay buyer buys a item, starts making demands, the seller says to return the item and get a refund the buyer sends back a brick or some other object that’s not what they bought, eBay agrees with buyer and the seller loses out. In this case about £1,400 for a Japanese sword.
“Somebody bought a £50 item from me & paid for it but Ebay cancelled it – I went on Chat & it seems somebody hacked into this a/c, bought my item using somebody else’s money & altered the address, so I’m sitting on the money waiting for the real owner to ask for a refund”
Only on eBay, a list of weird goings on all in one shot there
A tale of eBay’s customer service and a seller of 16 years on his last day thanks to eBay’s policies and scam happy buyers. Basically taking the word of a random buyer over there loyal seller. As for being on hold for 3/4 hours I guess eBay think that’s normal.
Interesting read by a very pissed off eBay user. He tracked a gang of scammers over a few months to monitor how and what they did on eBay. The way this scam works it seems eBay have no power to stop it. He estimates from his tracking of this one portion of whats going has cost eBay over £100K. He has some sort of live tracking too via Twitter with daily totals so that’s very cool, a lot of work has gone into this. Now you have to imagine if 1 guy can track this amount of cash and over 7000+ victims why can’t eBay?
Bit of a strange story this, a seller gets scammed and laughed at by a typical eBay scammer, he and his friend through a series of events manage to scam the scammer for far more than they got scammed, if all that even makes sense 🙂
Not had a update in a very long time, so time to start. Here are a few comments from a few random eBay sellers about eBay. One comment in particular stands out and thats eBay not following their own terms & conditions.
Interesting tale I found this morning on HotUKDeals in a thread about the latest PayPal offer, about a seller who got scammed for what I can only assume is a very expensive item due to them taking the time & effort to take near 4Gb of photos and video to back there claim up, was this enough for PayPal well no… so the seller gets the manufacture involved and PayPal now claim there wrong think about that for a minute. It was PayPal who requested the evidence from the manufacturer and it was still not good enough…
A reader of this site has left his story in the comments, a very well written post that I think deserves a bit more attention, so I am posting it on the front page. The story basically shows that even a eBay user for 20 years can get thrown away in a matter of a month over some dodgy eBay DSR maths in this case the defect rate. We all know the DSR system does not work and this proves it again.
Thanks to the people at eBay who made the decision to put holds on people’s payments until they get feedback for a item or a set number of items, this problem has sprung up. In you could in theory sell a 100+ items but if no one would leave you feedback you stuck waiting on the money, money you could badly need, you are after all running a business. Well take a look at the following picture, it shows a eBay seller constantly asking for feedback and not getting it as far as I know until he loses it :
In his case it seems he has under 25 positive feedbacks and PayPal are holding his money until he gets to 25+. See the problem there?
Just a quick post listing some of the classified sites out there. Might be useful to some people looking for a alternative to the big names eBay, Gumtree, VivaStreet, Loot & Craigslist. There are pro’s & con’s to listing on those kind of sites, biggest pro is that it’s free, biggest con is the traffic, but it’s worth a shot since its a free after all.
A short tale of what happened to a eBay user who used to make a ok living selling websites on eBay, basically what happened was Chinese sellers moved in, bid on his auctions abused the DSR (detailed seller rating) system giving him all 1 stars & negative feedback to drive him out of business, eBay was not interested in helping him, although it would be very easy for them to see what was happening.
YouTube recommended this video for me and it’s quite a good one. Basically eBay buyer, buys a phone in this case a Samsung Galaxy of some sort, never gets the phone, never gets the refund either, eBay & PayPal say “sorry so what” leaving him high and dry, the seller meanwhile closes up shop/jumps eBay accounts/changes user names etc. some time passes and oddly 2 boxes of phones & assorted phone accessories arrive at the scammed buyers house, now here it gets interesting because the scammer has the nerve to ask the buyer to send back the box’s at his cost. Watch the video it’s worth it :p
Came across this quite complex eBay scammer. A eBay scam that started off as a plan to defraud eBay’s insurance programs (buyer protection/seller protection) through the use of various accounts the article lists around 40-50, he would provide fake documents/info from either side to get refunds. Now here is where it gets interesting the scammer was able to obtain the ID of the US postal inspector investigating him, he then used to that to obtain access to a site for law enforcement officers and was partly successful in some attempts, then used info he found in there to open more eBay accounts.
Typical story here. Good eBay (2 year old account, 100%) user selling a high value item, in this case a $600 Apple iPad who gets scammed by a new account with only 1 positive feedback. The buyer returned a empty box in the end and got there money and item for free with the backing of PayPal & eBay.
At some point today 25/11/15 eBay seemed to go into some kind of meltdown throwing out random errors, search not working any word returned 0 results, the login process breaking members were told they did not exist. What I would like to know is everyone still expected to pay all those final value fees (FVF fees) when they did not get the service they paid for? Let you work that one out…
We’re aware that users are experiencing issues & we’re working to resolve this. We apologise for any inconvenience! Stay tuned for updates.
Got sent this snapshot of a eBay seller having to pay a £3 charge if the buyer prints out the shipping label for the return via eBay… that’s a tad naughty don’t you think? Then the seller has to pay this and the return shipping for some made up reason as usual…
From the wording we can gather that eBay would rather you just straight refund the buyer no matter what, which you also end up doing in this process anyhow.
A woman was contacted by someone she did not know on Facebook to sell Apple Mac computers on eBay… what could wrong? Anyhow she is left with a £3,000 bill to pay back to the wronged buyers, but there is a silver lining in all this eBay said she does not have to pay the £170 fees so that’s good I guess.
Here is another random collection of comments gathered up from a UK Daily Mail article on the wonder that is eBay and how it is making people millions from there spare rooms… I really did genuinely struggle to find anyone actually praising eBay in the comments at all, it was like there was no positive comments, I went thru pages looking the ranking system was no help all the highest ranked comments were anti-eBay, so what does that tell you?
eBay user horror story involving a large amount of cash in this instance $1173 from a sale of Magic The Gathering cards gone very, very wrong. In this case we will see how the buyer used a stolen eBay account, stolen PayPal account (what’s worse it was his family’s!) to abuse the eBay seller guarantee to get his money back and return a box of stuff, the end result eBay says :
Found this interesting article in a UK paper not too long ago. The story being covered is that Facebook are rolling out more seller friendly search tools, options and pages. It’s not quite eBay yet more like a Facebook/Gumtree/Freecycle hybrid, but its any step away from eBay is a step in the right direction.
Another tale from the VERO department hell that is eBay. In this case its a US company trying to claim there copyrights stand in the UK, when the UK patent office people are saying its a generic item. Anyhow the end result due to the incompetent fools that run eBay is one mans business gone just like that in 24hrs and yet he did nothing wrong.
Interesting article about eBay wanting to introduce a fine system for items that don’t sell. 10p per item would add up really fast when talking about the volume or unsold items that end on eBay every day. The requirements for the fine are not too clear, but as with everything with eBay it will surely just be made up as they go along anyhow.
A post from 2013 detailing how one eBay user was pushed out of business due to a rivals false trademark claims and abuse of eBay’s VERO program. It basically points out eBay don’t even bother to check if the so called rights owner is the rights owner and leaves you with no way to appeal basically washing there hands of there matter and telling you to sort the issue out with the person/company making the claims, can see that ending well…
Stumbled upon a blog post by someone upset with eBay so we are going to mirror it and link it, its quite interesting in that its calling you stupid if you still sell on eBay, depends on how you look at that. It covers some of the more hidden parts of the eBay user agreement and how they have basically been twisted to benefit eBay and screw you at whatever cost. From what I can make out the post is from September 2013, I assume these parts are still in the agreement or reworded because these things still go on and are still complained about today.
Random collection of users thoughts on eBay/PayPal gathered up from various places wherever eBay just happened to be mentioned, maybe its worth noting that in any totally unrelated forum post, thread, email at any point someone mentions eBay or PayPal a crap load of stories start coming out from random users, what does that tell you? The original thread could have been about how to shave a cat, but the min eBay somehow works its way in there everything goes to sh*t.
There are tales where paypal freeze your account for upto 180 day, and the can because you agree to it when you sign up.
I was sent a little bit of info via the messaging system regarding eBay’s “Top Rated Seller” award program and its effects on listings. eBay promise “increased visibility” for your items in the best match category however theres a slight catch the listing must offer free postage it seems and also comply with some other listing stuff. Now why is this a problem you ask? well 2 things…
1) You worked hard for that badge it won’t show up on the all your listings.
2) If you add the postage cost into the end cost of item and mark it up as free postage eBays final value fee % payment increases.
eBay are basically taking a cut of the postage by forcing you to list this way, Which means more $ for eBay and less for you. Not really a good thing that is it.
From todays Daily Mail. The classic bid on item, win it for stupid low price, get sent a photo of the item. This scam is older than eBay, yet still manages to work very well, popping up from time to time. A bad seller will put a tiny disclaimer somewhere in the listing that it is really for a picture/photo/artist rendition of the item. Way back it used to be hidden using clever HTML and Java to cover it up when eBay used to allow scripts and things in ads.
Every now and again we take a quick look at the analytics for the site as they tend to reveal some interesting information in what eBay & PayPal have been doing to people, its all revealed in what they search for sadly.
A small collection of thoughts on eBay/PayPal that have been recently gathered up from various threads some from eBay’s own forums, which don’t stay on there too long as you can guess. Again the same old stories crazy fees and buyers lies along with no support from eBay.
Back in the day eBay was awesome. Now it’s just a front for actual stores/small businesses. The normal person can’t use it for what it was originally intended. Plus, they nickel & dime you to death.
They can go fuck themselves.
Looking thru the stats and noticed some odd search terms so thought I would put them up here.
chinese ebay alternative
Amazon Local Daily Offer
anyone opened paypal dispute pram
A Chinese eBay alternative with all the Chinese crap on every eBay site you would think they would not need to go no where else. Sites traffic shows a steady increase yet again, with a short spike for yesterday, theirs always a spike when a major eBay issue or change comes along.
Seems eBay had some kind of major site issue last night. Users were unable to login, were told there passwords were wrong, some were told they needed to register as they had no account. Over the last weeks eBay has been acting up a bit, slow loading, images wrong, dashboard not in sync. So can someone please explain to me where all the fees (that keep going up) are going?
Some sites are claiming that eBay was the victim of a hack, would not be the first time. The claims are based on the fact that eBay’s phone support and online support was shut down to the outside world. If that is true and with the recent major database hack they suffered this year, I guess they will be a bit quiet about it.
A few interesting search terms have popped up this week in relation to eBay.
ebay new top rated seller requirements are too high
ebay seller sent a empty box
iphone ebay scam
There was a few search’s relating to the new seller requirements that were bought in this month, from what I have seen it has even managed to remove a few top rated sellers who have done absolutely nothing wrong. MC999 is the typical warning form for listing violations and usually makes little sense. As usual when eBay change something there’s a increase in traffic to sites like this I wonder why that is…
Every time I gather up a pile of random comments from a thread, story or article the comments about eBay/PayPal are usually around 90-95% negative, this is happening over and over again. How eBay are managing to stay afloat when it seems 90% of there users hate them is beyond me. 2 of the most common complaints seem to be eBay’s taking a cut of postage via eBay AND then PayPal too, also buyers who don’t pay who then start up cases in revenge.
By far the least trustworthy party on eBay is eBay themselves…..
Some information about another eBay fee increase. The gap between fee increases is getting alot shorter these days. Some of these increases just make no sense and some are just over the top £1 for a subtitle?
I think what might have really p*ssed people off this time was the fee increase came the same day the site crashed bad, obviously money was being well spent on the backend there…
Interesting story in the DailyMail a paper in the UK about a group of people who are eBay millionaires, about as likely as winning the lottery if the comments are anything to go by. We have mirrored them here, some are quite interesting from companies who wish to dump eBay even though there making £1000’s a week, which just go to show how bad this situation is getting. The new “your paying for returns” has been mentioned as a factor also which is showing some people might actually read those eBay emails. I went thru ALL the comments (to try and paint a unbiased picture) on the story and there was only 2/3 on eBay’s side, game over.
I have no idea how long these have been about, but I have just seen a advert for being able to buy on eBay without registering for a account, that must be a excellent plan for scammer buyers as it seems to work even when you have been suspended. So whats the point of the blocked buyers list now? The only upside to this I presume they can’t leave feedback (the help pages make no mention of not being able to?) how does eBay enforce there “buyer protection” in this case or are you on your own?
Little bit of a story from a eBay TSR (Top Rated Seller) that shows just how fast eBay can knock you right off and back into nothing at any time, in this case in less than 3 weeks. It also shows eBay’s varying interpretations of there own rules at different times of the day…
eBay has A lot of there policy violations and shut downs done by automatic bots with no human involvement .
For this reason I would suggest follow the rules and never go buy what a customer service rep tells you because they won’t be there when you get shut down permanently .
The eBay password mess rolls on it seems, after being quiet for about a week while this story was making the news, front page of papers, TV & radio and wherever, eBay have finally made the users change their passwords. In this case its too little too late, the passwords are the least of your worries if the attackers got there hands on everything else eBay has on you. Now a story from the Daily Mail in the UK is hinting at eBay UK’s possible fine from the Information Commissioner could only amount to roughly 2p per customer which would take about 0.0002% of eBays tax dodging profits away… (await the increase in fees to cover it)
Whatever the size of the fine it won’t be paid by eBay, 12.5% FVF should solve that little problem.
Another common story, and very common with nice phones it seems. A seller sold a phone (a Nexus 4), buyer opens a case saying the phone he got sent did not work, buyer makes stupid threats (“I haz yo phone book!” basically), eBay sides with the buyer, the buyer sends back some piece of crap.
“So, as far as I can tell..you can buy something on ebay..say it’s not a described. Get your money back, take a shit in a box and send it back to the seller..and there’s nothing they can do.”
Same old, same old, the never ending story this one. eBay buyer, buys a item claims it is “not as described” opens a dispute, the seller loses. Why you ask? because the seller clearly put in his listing what the item was for and the buyer bought it for a incompatible (in this case a phone add on). eBay says thats ok though and sides with the buyer. From the amount of these stories you would think no one on eBay could actually read.