Bit of a complex story this one, seller sells item, a buyer buys that item, the buyer then sells the item to another buyer, buyer 2 files a claim against buyer 1 saying there’s a problem, buyer 1 then files a claim against the seller. See a mess.
Normal story here eBay buyer buys a item, starts making demands, the seller says to return the item and get a refund the buyer sends back a brick or some other object that’s not what they bought, eBay agrees with buyer and the seller loses out. In this case about £1,400 for a Japanese sword.
A tale of eBay’s customer service and a seller of 16 years on his last day thanks to eBay’s policies and scam happy buyers. Basically taking the word of a random buyer over there loyal seller. As for being on hold for 3/4 hours I guess eBay think that’s normal.
Interesting read by a very pissed off eBay user. He tracked a gang of scammers over a few months to monitor how and what they did on eBay. The way this scam works it seems eBay have no power to stop it. He estimates from his tracking of this one portion of whats going has cost eBay over £100K. He has some sort of live tracking too via Twitter with daily totals so that’s very cool, a lot of work has gone into this. Now you have to imagine if 1 guy can track this amount of cash and over 7000+ victims why can’t eBay?
Twitter : twitter.com/opbulldog
Bit of a strange story this, a seller gets scammed and laughed at by a typical eBay scammer, he and his friend through a series of events manage to scam the scammer for far more than they got scammed, if all that even makes sense 🙂
Another satisfied eBay seller? read on. Quite a few good points raised in this story, basically shows eBay’s supporting scamming buyers left and right with no appeal for you the seller.
Interesting tale I found this morning on HotUKDeals in a thread about the latest PayPal offer, about a seller who got scammed for what I can only assume is a very expensive item due to them taking the time & effort to take near 4Gb of photos and video to back there claim up, was this enough for PayPal well no… so the seller gets the manufacture involved and PayPal now claim there wrong think about that for a minute. It was PayPal who requested the evidence from the manufacturer and it was still not good enough…
What a messy end to a PayPal account the following story is. A problem which could have been corrected by someone at PayPal actually bothering to read the site/items in question. This mess just shows that PayPal doesn’t care, its a total automated merry go round of stupidity. It really is a must read, has some very interesting twists such as the banning of a family member’s PayPal for basically being associated with the victim seller in this case.
If you read nothing else on this site at all read this
The writer put it together on a page we have mirrored here :
More information here :
A reader of this site has left his story in the comments, a very well written post that I think deserves a bit more attention, so I am posting it on the front page. The story basically shows that even a eBay user for 20 years can get thrown away in a matter of a month over some dodgy eBay DSR maths in this case the defect rate. We all know the DSR system does not work and this proves it again.
Thanks to the people at eBay who made the decision to put holds on people’s payments until they get feedback for a item or a set number of items, this problem has sprung up. In you could in theory sell a 100+ items but if no one would leave you feedback you stuck waiting on the money, money you could badly need, you are after all running a business. Well take a look at the following picture, it shows a eBay seller constantly asking for feedback and not getting it as far as I know until he loses it :
In his case it seems he has under 25 positive feedbacks and PayPal are holding his money until he gets to 25+. See the problem there?
Just a small collection of various comments from people on their experience with PayPal, some are short stories, they reveal a lot about how PayPal treats people.
Found this rather confusing post today, a company had $20,000 ish in their PayPal account it was their primary payment processor (mistake 1), PayPal at some point decides its a awesome idea to freeze the account with $20K in it, after the company had only had the account a month. After a few months the company starts getting offers/adverts/communications for a so called PayPal “working capital loan” a type of business loan you pay back via your transactions. Now how can PayPal mark your account as a risk and freeze your funds yet say your account is good enough for a loan????
YouTube recommended this video for me and it’s quite a good one. Basically eBay buyer, buys a phone in this case a Samsung Galaxy of some sort, never gets the phone, never gets the refund either, eBay & PayPal say “sorry so what” leaving him high and dry, the seller meanwhile closes up shop/jumps eBay accounts/changes user names etc. some time passes and oddly 2 boxes of phones & assorted phone accessories arrive at the scammed buyers house, now here it gets interesting because the scammer has the nerve to ask the buyer to send back the box’s at his cost. Watch the video it’s worth it :p
Came across this quite complex eBay scammer. A eBay scam that started off as a plan to defraud eBay’s insurance programs (buyer protection/seller protection) through the use of various accounts the article lists around 40-50, he would provide fake documents/info from either side to get refunds. Now here is where it gets interesting the scammer was able to obtain the ID of the US postal inspector investigating him, he then used to that to obtain access to a site for law enforcement officers and was partly successful in some attempts, then used info he found in there to open more eBay accounts.
Typical story here. Good eBay (2 year old account, 100%) user selling a high value item, in this case a $600 Apple iPad who gets scammed by a new account with only 1 positive feedback. The buyer returned a empty box in the end and got there money and item for free with the backing of PayPal & eBay.
Strange story this, a user tries to transfer money to his PayPal account… it never makes it there. He used PayPals bank to bank transfer system to load the funds into his PayPal account. Although the transfer was accepted it seems the problem was not adding the account to PayPal first, yet it happily accepted the transfer? No neither the bank or PayPal know where the money has gone…
A woman was contacted by someone she did not know on Facebook to sell Apple Mac computers on eBay… what could wrong? Anyhow she is left with a £3,000 bill to pay back to the wronged buyers, but there is a silver lining in all this eBay said she does not have to pay the £170 fees so that’s good I guess.
Here is another random collection of comments gathered up from a UK Daily Mail article on the wonder that is eBay and how it is making people millions from there spare rooms… I really did genuinely struggle to find anyone actually praising eBay in the comments at all, it was like there was no positive comments, I went thru pages looking the ranking system was no help all the highest ranked comments were anti-eBay, so what does that tell you?
All the hard work you do you basically working for Ebay hardly making profit & still pay Ebay Fees.
Heres a example showing why you should not leave PayPal with any valid bank details if you have a issue with them. In this example the problem is basically the user had a $4 subscription with PayPal for some online service or other, but the user had a list of disputes on going and when was all said and done owed PayPal $1,120 which they could not get at until they went to debit the $4 sub… you can see what happens next PayPal not only take that $4 but the whole $1,120 on the back of it. So beware.
eBay user horror story involving a large amount of cash in this instance $1173 from a sale of Magic The Gathering cards gone very, very wrong. In this case we will see how the buyer used a stolen eBay account, stolen PayPal account (what’s worse it was his family’s!) to abuse the eBay seller guarantee to get his money back and return a box of stuff, the end result eBay says :
That’s the cost of doing business
Found this interesting article in a UK paper not too long ago. The story being covered is that Facebook are rolling out more seller friendly search tools, options and pages. It’s not quite eBay yet more like a Facebook/Gumtree/Freecycle hybrid, but its any step away from eBay is a step in the right direction.
Another tale from the VERO department hell that is eBay. In this case its a US company trying to claim there copyrights stand in the UK, when the UK patent office people are saying its a generic item. Anyhow the end result due to the incompetent fools that run eBay is one mans business gone just like that in 24hrs and yet he did nothing wrong.
A post from 2013 detailing how one eBay user was pushed out of business due to a rivals false trademark claims and abuse of eBay’s VERO program. It basically points out eBay don’t even bother to check if the so called rights owner is the rights owner and leaves you with no way to appeal basically washing there hands of there matter and telling you to sort the issue out with the person/company making the claims, can see that ending well…
Stumbled upon a blog post by someone upset with eBay so we are going to mirror it and link it, its quite interesting in that its calling you stupid if you still sell on eBay, depends on how you look at that. It covers some of the more hidden parts of the eBay user agreement and how they have basically been twisted to benefit eBay and screw you at whatever cost. From what I can make out the post is from September 2013, I assume these parts are still in the agreement or reworded because these things still go on and are still complained about today.
Random collection of users thoughts on eBay/PayPal gathered up from various places wherever eBay just happened to be mentioned, maybe its worth noting that in any totally unrelated forum post, thread, email at any point someone mentions eBay or PayPal a crap load of stories start coming out from random users, what does that tell you? The original thread could have been about how to shave a cat, but the min eBay somehow works its way in there everything goes to sh*t.
There are tales where paypal freeze your account for upto 180 day, and the can because you agree to it when you sign up.
From todays Daily Mail. The classic bid on item, win it for stupid low price, get sent a photo of the item. This scam is older than eBay, yet still manages to work very well, popping up from time to time. A bad seller will put a tiny disclaimer somewhere in the listing that it is really for a picture/photo/artist rendition of the item. Way back it used to be hidden using clever HTML and Java to cover it up when eBay used to allow scripts and things in ads.
Every now and again we take a quick look at the analytics for the site as they tend to reveal some interesting information in what eBay & PayPal have been doing to people, its all revealed in what they search for sadly.
A small collection of thoughts on eBay/PayPal that have been recently gathered up from various threads some from eBay’s own forums, which don’t stay on there too long as you can guess. Again the same old stories crazy fees and buyers lies along with no support from eBay.
Back in the day eBay was awesome. Now it’s just a front for actual stores/small businesses. The normal person can’t use it for what it was originally intended. Plus, they nickel & dime you to death.
They can go fuck themselves.
Looking thru the stats and noticed some odd search terms so thought I would put them up here.
- chinese ebay alternative
- Amazon Local Daily Offer
- anyone opened paypal dispute pram
A Chinese eBay alternative with all the Chinese crap on every eBay site you would think they would not need to go no where else. Sites traffic shows a steady increase yet again, with a short spike for yesterday, theirs always a spike when a major eBay issue or change comes along.
A collection of random comments from PayPal showing there own users thoughts on PayPal. One of the most common themes is that people only use PayPal because they have no choice, that’s not a very good way of cementing customer loyalty, there only using you but they hate you, the minute a alternative comes along your users will run.
It doesn’t matter one bit if you could prove you were wronged in court; they have their own self-made laws and live in their own little reality.
Every time I gather up a pile of random comments from a thread, story or article the comments about eBay/PayPal are usually around 90-95% negative, this is happening over and over again. How eBay are managing to stay afloat when it seems 90% of there users hate them is beyond me. 2 of the most common complaints seem to be eBay’s taking a cut of postage via eBay AND then PayPal too, also buyers who don’t pay who then start up cases in revenge.
By far the least trustworthy party on eBay is eBay themselves…..
Some information about another eBay fee increase. The gap between fee increases is getting alot shorter these days. Some of these increases just make no sense and some are just over the top £1 for a subtitle?
I think what might have really p*ssed people off this time was the fee increase came the same day the site crashed bad, obviously money was being well spent on the backend there…
Interesting story in the DailyMail a paper in the UK about a group of people who are eBay millionaires, about as likely as winning the lottery if the comments are anything to go by. We have mirrored them here, some are quite interesting from companies who wish to dump eBay even though there making £1000’s a week, which just go to show how bad this situation is getting. The new “your paying for returns” has been mentioned as a factor also which is showing some people might actually read those eBay emails. I went thru ALL the comments (to try and paint a unbiased picture) on the story and there was only 2/3 on eBay’s side, game over.
“It’s not if they screw you its when.”
I have no idea how long these have been about, but I have just seen a advert for being able to buy on eBay without registering for a account, that must be a excellent plan for scammer buyers as it seems to work even when you have been suspended. So whats the point of the blocked buyers list now? The only upside to this I presume they can’t leave feedback (the help pages make no mention of not being able to?) how does eBay enforce there “buyer protection” in this case or are you on your own?
User has his PayPal account with $26K in it frozen apparently based on a recent change to his credit score? why would they even be constantly looking at that anyhow?
Don’t leave large amounts of money in a Pay Pal account. As soon as payment is received, pull the money out and put it into a proper bank account
Here are few random random quotes/stories from users about there PayPal experience. US and UK PayPal users comments are here, there is even a comment from a (ex?) PayPal employee.
“Paypal is well known for freezing accounts for any reason and for inconsistently applying their own rules.”
From the BBC a article about eBay’s internal systems/database’s getting compromised, eBay are claiming as far as they can see no personal information was taken other than a load of encrypted data and some non-financial stuff (probably all them DSR scores). They are advising users to change their passwords but the bigger question here is why has it taken them 2 months (the attack was in February/March)to bring this up? Also why is it all over the news and not on eBay’s sites?
Heres a story about a seller, and 1 of the few that screwed eBay up by going that bit too far. In this case we have a buyer who purchased something, never got it, started a case up, the seller then sends the item (they did AFTER the case), eBay sides with the buyer in the case and refunds the buyer, the seller then threatens to go to the buyers house and get his money. The seller did actually send the item as the buyer noticed the date on the postmarked stamp was after the case was closed. 3 weeks to ship the item. Total mess this.
Randomly strolling through a newspaper and found this ‘No excuses, zero tolerance’: PayPal exec FIRED after bizarre late-night Twitter rant against colleagues he had known for less than two months . Rakesh ‘Rocky’ Agrawal only worked at PayPal for 2 months, for some reason decided to go on Twitter rant about the company and people who worked there. He was the strategy manager and from what I can see not a good one at that, with this latest tactical move…
Here are a few user comments from 04/02/14 which were posted on a thread about the eBay alternative eBid. The amount of likes and reposts these comments were getting lead me to believe all is not as it seems over at the eBay wonderland, these are comments from eBay sellers and buyers a sad state of affairs and some good points, some small scam story’s in there too. Out of the 13 pages I went through every post was a bad one, one after another, there might have been 2/3 eBay fan posts in the lot.
A scam that happens all too over, you think your buying a item but get a photo of that item, happens all the time Apple stuff, high end phones, electronics don’t really matter its just a photo. Buried somewhere in the title, description will be “photo” and the hope is that someone will bid up and buy it without thinking which is the very nature of eBay buyers they never read the listings (legitimate or not) he will get his money back via the buyer protection, but it goes to show that buyers need to be more aware. The item used in this scam is a Xbox One console.
Happens alot seemingly random linking up of eBay accounts, in this case we have a person who had a eBay account at one point, had buyers basically screw him with a serious of damaging chargebacks and get suspended, fast forward 2 years, his mom now signs up to eBay with her own details, her own PayPal etc. and eBay decide to link these accounts although it seems theirs nothing linking them (how/what/why we will never know). In that time there IP address and other details must have changed so how did eBay know? This raises the question :
Does this mean that if a company had 100 employees and one of them scammed on the companys IP, that every employee would have their account revoked?
Work this out, a buyer buys a dog collar but has no dog, they bought it to wear on there head, they now want to return it, but the seller has a no returns policy and how are you going to return a item you bought and used the wrong way? who is at fault here? The stories comments generally point to “you cant win” “ebay will screw you” “pay up”
Came across a story this morning where a guy lost the $50K Twitter account “@N” a one letter user name account. I know it involves Twitter, GoDaddy mainly but the attacker who stole the account was able to get PayPal employees to just randomly hand him bits of info (credit cards, account passes) over the phone, pretending to be a PayPal employee at one point (to another PayPal employee you would think they had a check for that), so I thought it was relevant to post it up as it shows PayPal’s total stupidity also eventually the attacker explains how he was able to abuse PayPal to obtain the info he needed to get thru to GoDaddy and carry on his antics.
Quite a strange one but I can see how it could happen, a seller listed in this case some baseball cards which had not yet been released, when the buyer won the item they would get it when it was released, however the time frame between the buyer winning the item and the item actually being released and then add in the suspended seller pushed the buyer over the time limit for a dispute. I am sure eBay has controls in place for this, I have seen warnings when new games consoles came out and Apple gadgets so I assume theirs something.
Article from the DailyMail (30/11/13) about a woman who got scammed for a pram on eBay. From what I can tell she completed the sale outside of eBay and paid via bank transfer (bad idea), but the articles comments are the real gold, generally pissed off eBay/PayPal and now even Gumtree users appearing and telling there stories. I will mirror some of the comments in case they get taken off.
Digital goods and PayPal just don’t go, we know that, but what about services? seems there not protected either if this is anything to go by. Here we have a story of a web designer who did everything right and everything went wrong, even when PayPal was presented with the huge string of back and forth emails between the 2 parties which made note the client was happy and then the email which was basically saying i’m going to scam you ha! PayPal even tried to weasel there way out over definitions of wording, you try that with them and see how they react very 1 sided. In the end PayPal decided to not chase the designer for the money but he still loses the money.
Came across this pretty far out idea that PayPal at one point in there painful history decided to create demand for there service by unleashing a series of bots on eBay to go and buy up items and demand the seller accepted you guessed it PayPal as the payment method. Now this might sound a little crazy, but lets be honest here has PayPal ever played by the normal rules? I would guess this was way back before eBay bought up PayPal, prob in the BidPay era which was the preferred processor on eBay at one point. I will try and find more on this.
Sources : http://redd.it/1ry77s
The PayPal wars book this is in (Amazon link)
transferGo – Is another one of those international money transfer services, claims to be cheap compared to the rest has some nice little charts and things, are UK based (gives a London address) has there FSA numbers and HMRC numbers all listed which is nice for a change. There main claim to fame is there speed, guaranteeing next day completion. Have a look if you need it.
Link : transfergo.com/en/home
Propertyroom.com – Is a site which sells goods/items on behalf of various agencies. Sometimes there stuff, sometimes lost items/stolen recovered etc.. Site is US based, takes PayPal and other better payment methods, was setup in 1999 so its been around a while. I was told some of the prices on some of the stuff is quite good, I assume due to the nature of there items and there service there’s not going to be much in the way of customer service and guarantee’s.
Link : www.propertyroom.com/
Stumbled across a few strangely relevant Wikipedia articles that could well be applied to eBay, PayPal. First up “Winners curse” which explains what some might say is auction fever with a negative end overpaying for something just to get it, second up is “Buyers remorse” which is actually covered in various eBay/PayPal protection programs (or so they say) it does have a section but is not really enforced and finally “Friendly/Chargeback fraud” which is just way too common with PayPal and people scamming away for free stuff and then PayPal slam you with the bill (so much for seller protection…)
Yes as the title says, here is a really odd PayPal dispute/chargeback/robbed seller story. Basically in some countries PayPal have a temporary credit facility called “Pay me later” 30/90 day credit I think it is anyhow… someone bought a sellers laptop paid for it using this PayPal issued credit (using a fake ID of course), when the real person disputed it PayPal reversed the funds from… PayPal! now PayPal vowed to work with the buyers credit card company to get it sorted who are…. PayPal in this case! now PayPal also decided to issue the seller a chargeback fee from PayPal for PayPal! getting good this. Go read up and get confused.
Another few comments from various places from various users of eBay that once again don’t paint the wonderful picture eBay would like us to see. The usual suspects none paying bidders, masses of Chinese wholesale crap and general poor service.
Grabbed a few random comments from a thread about PayPal, mostly they was not very friendly here are a few of them.
Here is a example of a PayPal phishing email, interestingly the mail says some crap about the money being taken from the senders PayPal account and being put on hold until the seller confirms they have sent the item with a tracking number, I think they was hoping you would not think the £/$0 balance would look odd if PayPal are holding the money in some kind of weird escrow state, by the time you worked it out you would have already shipped the item.
Here’s quite a long text conversation taken during a PayPal scam on the 2nd hand item site CraigsList (like Gumtree), the scammer tries to get the sellers name, most likely to make there scammy PayPal look a like mail look a bit more legitimate, anyhow in this case sadly for the scammer they fail, but theirs a bit of comedy at the end which the scammer does not seem to understand.
Here’s a slightly confusing bit of scamming involving every scammers seemingly favorite brand Apple and one of there favorite items the iPhone. In this case a woman was selling her iPhone (don’t say how or where) and she got a mail from PayPal (which was fake) telling her it had been sold and paid for, somewhere in all this she contacted (?) PayPal and was told that the 1st so called PayPal mail was a fake, anyhow she decided to ship out a box of condoms instead. Updated corrected story below
Link : redd.it/1nxb2g
Here was the deal -> I received and email saying I received a payment so I processed the parcel to be sent. Went to the post office and they said there is a new law and she had to check if any courier would send a phone as far as it needed to go. The courier said he recognised the area it was going to and that this week alone there has been a staggering amount of scams from uk to other countries on phones so I phoned paypal and she said they have never contacted me and I have never received money into my account before as this was my first time using it for this purpose. She also detailed to me what an email should say and the one I received was so close apart from one detail I noticed straight away. If it hadn’t been for the girl explaining the new law and what an email contains id be £400 down
In a totally unrelated search stumbled across this bidorbuy.co.za which seems like some kind of African version of eBay. It’s in English (I don’t know what languages they speak down in Africa), they have there own payment system integrated with there local banks so no need for cards, they also take PayPal :/, the fees seem lower than eBay (5%) there’s no upfront listing fee so that’s a plus.
Link : www.bidorbuy.co.za/
Wiki article on the site : en.wikipedia.org/wiki/Bidorbuy
Came across this in a bit of junk mail, its that site that seems to pop up every time you search for anything and you end reading bits of peoples reviews (mostly car stuff). Well it seems they have themselves a classified ad site, theirs no fees so that’s a good start, its backed by a name that’s been around a while and it seems fairly active. Seems a bit of a alternative to Craigs List and Gumtree.
Link : www.preloved.co.uk/
Got a mail from the nice people over at BuyVCC.com, they now have a help page up with some different guides on various eBay/PayPal related matters for people who have been screwed over by the drones working the services over at eBay. Some of the topics covered accessing eBay safely, how eBay/PayPal track you and how to work around these things. Anyway take a look links below :
The guides : buyvcc.com/getting-started/