While Googling for something eBay related came across this post from 2013. Shows nothing has changed in all that time.
I had someone put a case against me after buying a yummy mummy bag, It was signed for but the seller said she didnt sigh for it it was her neighbour and she was never given the bag, Ebay sided with her and I was told to give her a full refund of £65 plus £5 P&P I told them I wasnt going to pay and to stuff it! I closed my paypal account and my ebay account and set up another ebay account using my OH name and a new paypal using our joint account!
A seller actually won a eBay case item not as described (INAD dispute) that’s very shocking considering eBay’s treatment of sellers. So thought it was worthy of a post. eBay decided to pay the buyer and protect the seller which is odd.
More chance of this witch getting the Lottery numbers…
This is allegedly from eBay customer services to a member who has had their account banned, but I don’t know because there’s far too much thinking involved here and its not some crappy copy paste like you normally get.
Had this pic sent in today from a seller who has a dispatch time of under 1 hour who is getting blamed for late deliveries. eBay say the seller is responsible for a reasonable dispatch time and that’s fair, but what happens after who is at fault? well according to eBay you are.
Just read that and think about it, YOU had late deliveries, no the courier did or maybe they never, considering the fact that eBay themselfs are now giving delivery dates to buyers that are totally unreasonable. In 1 example eBay still seem to think Royal Mail 1st class standard is a 24hr service…
Just browsing eBay’s own forums which seem to be filling up with these kinds of things which oddly vanish quite fast and managed to get a copy of this. A powerseller level seller getting screwed on a a return with a broken item, got a new item and a refund.
I paid the seller for a 2005 Yamaha Raptor 350 and ebay service is supposed to ship the machine to me in 2-3 days. I still haven\’t received my machine and ebay had made it impossible to contact them. I\’m sending a letter to both the FBI and Virginia AG a complaint for criminal charges against ebay and others. Now, where is the hell is my machine and why it has not been delivered. The order # ***********.
Could do with some of a follow up on that if possible.
Found this interesting post on a PayPal procedure I have never heard of. Apparently they have a “rolling/minimum reserve” a portion of your money from transactions they hold I presume just in case of chargebacks or other “incidents” you would think the fees and seller insurance would cover that. Whats interesting in this PayPal users case is they already paid $15K in fees and PayPal took around $30K out of there funds.
More normal eBay user behaviour, buy a item and send back some other crap.
Long story short I sell motherboards and various computer parts, In my pictures you can clearly see the factory applied serial number labels and basically they returned a different motherboard than what I sent them. I uploaded pics of the different serials but eBay just closed the case in the buyers favor, no big surprise, but what is the best way I go about fighting this?
Normal story here eBay buyer buys a item, starts making demands, the seller says to return the item and get a refund the buyer sends back a brick or some other object that’s not what they bought, eBay agrees with buyer and the seller loses out. In this case about £1,400 for a Japanese sword.
“Somebody bought a £50 item from me & paid for it but Ebay cancelled it – I went on Chat & it seems somebody hacked into this a/c, bought my item using somebody else’s money & altered the address, so I’m sitting on the money waiting for the real owner to ask for a refund”
Only on eBay, a list of weird goings on all in one shot there
Interesting read by a very pissed off eBay user. He tracked a gang of scammers over a few months to monitor how and what they did on eBay. The way this scam works it seems eBay have no power to stop it. He estimates from his tracking of this one portion of whats going has cost eBay over £100K. He has some sort of live tracking too via Twitter with daily totals so that’s very cool, a lot of work has gone into this. Now you have to imagine if 1 guy can track this amount of cash and over 7000+ victims why can’t eBay?
Interesting tale I found this morning on HotUKDeals in a thread about the latest PayPal offer, about a seller who got scammed for what I can only assume is a very expensive item due to them taking the time & effort to take near 4Gb of photos and video to back there claim up, was this enough for PayPal well no… so the seller gets the manufacture involved and PayPal now claim there wrong think about that for a minute. It was PayPal who requested the evidence from the manufacturer and it was still not good enough…
What a messy end to a PayPal account the following story is. A problem which could have been corrected by someone at PayPal actually bothering to read the site/items in question. This mess just shows that PayPal doesn’t care, its a total automated merry go round of stupidity. It really is a must read, has some very interesting twists such as the banning of a family member’s PayPal for basically being associated with the victim seller in this case.
If you read nothing else on this site at all read this
The writer put it together on a page we have mirrored here :
Thanks to the people at eBay who made the decision to put holds on people’s payments until they get feedback for a item or a set number of items, this problem has sprung up. In you could in theory sell a 100+ items but if no one would leave you feedback you stuck waiting on the money, money you could badly need, you are after all running a business. Well take a look at the following picture, it shows a eBay seller constantly asking for feedback and not getting it as far as I know until he loses it :
In his case it seems he has under 25 positive feedbacks and PayPal are holding his money until he gets to 25+. See the problem there?
Found this rather confusing post today, a company had $20,000 ish in their PayPal account it was their primary payment processor (mistake 1), PayPal at some point decides its a awesome idea to freeze the account with $20K in it, after the company had only had the account a month. After a few months the company starts getting offers/adverts/communications for a so called PayPal “working capital loan” a type of business loan you pay back via your transactions. Now how can PayPal mark your account as a risk and freeze your funds yet say your account is good enough for a loan????
A short tale of what happened to a eBay user who used to make a ok living selling websites on eBay, basically what happened was Chinese sellers moved in, bid on his auctions abused the DSR (detailed seller rating) system giving him all 1 stars & negative feedback to drive him out of business, eBay was not interested in helping him, although it would be very easy for them to see what was happening.
YouTube recommended this video for me and it’s quite a good one. Basically eBay buyer, buys a phone in this case a Samsung Galaxy of some sort, never gets the phone, never gets the refund either, eBay & PayPal say “sorry so what” leaving him high and dry, the seller meanwhile closes up shop/jumps eBay accounts/changes user names etc. some time passes and oddly 2 boxes of phones & assorted phone accessories arrive at the scammed buyers house, now here it gets interesting because the scammer has the nerve to ask the buyer to send back the box’s at his cost. Watch the video it’s worth it :p
Typical story here. Good eBay (2 year old account, 100%) user selling a high value item, in this case a $600 Apple iPad who gets scammed by a new account with only 1 positive feedback. The buyer returned a empty box in the end and got there money and item for free with the backing of PayPal & eBay.
Strange story this, a user tries to transfer money to his PayPal account… it never makes it there. He used PayPals bank to bank transfer system to load the funds into his PayPal account. Although the transfer was accepted it seems the problem was not adding the account to PayPal first, yet it happily accepted the transfer? No neither the bank or PayPal know where the money has gone…
A woman was contacted by someone she did not know on Facebook to sell Apple Mac computers on eBay… what could wrong? Anyhow she is left with a £3,000 bill to pay back to the wronged buyers, but there is a silver lining in all this eBay said she does not have to pay the £170 fees so that’s good I guess.
Here is another random collection of comments gathered up from a UK Daily Mail article on the wonder that is eBay and how it is making people millions from there spare rooms… I really did genuinely struggle to find anyone actually praising eBay in the comments at all, it was like there was no positive comments, I went thru pages looking the ranking system was no help all the highest ranked comments were anti-eBay, so what does that tell you?
Heres a example showing why you should not leave PayPal with any valid bank details if you have a issue with them. In this example the problem is basically the user had a $4 subscription with PayPal for some online service or other, but the user had a list of disputes on going and when was all said and done owed PayPal $1,120 which they could not get at until they went to debit the $4 sub… you can see what happens next PayPal not only take that $4 but the whole $1,120 on the back of it. So beware.
eBay user horror story involving a large amount of cash in this instance $1173 from a sale of Magic The Gathering cards gone very, very wrong. In this case we will see how the buyer used a stolen eBay account, stolen PayPal account (what’s worse it was his family’s!) to abuse the eBay seller guarantee to get his money back and return a box of stuff, the end result eBay says :
Another tale from the VERO department hell that is eBay. In this case its a US company trying to claim there copyrights stand in the UK, when the UK patent office people are saying its a generic item. Anyhow the end result due to the incompetent fools that run eBay is one mans business gone just like that in 24hrs and yet he did nothing wrong.
A post from 2013 detailing how one eBay user was pushed out of business due to a rivals false trademark claims and abuse of eBay’s VERO program. It basically points out eBay don’t even bother to check if the so called rights owner is the rights owner and leaves you with no way to appeal basically washing there hands of there matter and telling you to sort the issue out with the person/company making the claims, can see that ending well…
Random collection of users thoughts on eBay/PayPal gathered up from various places wherever eBay just happened to be mentioned, maybe its worth noting that in any totally unrelated forum post, thread, email at any point someone mentions eBay or PayPal a crap load of stories start coming out from random users, what does that tell you? The original thread could have been about how to shave a cat, but the min eBay somehow works its way in there everything goes to sh*t.
There are tales where paypal freeze your account for upto 180 day, and the can because you agree to it when you sign up.
Seems eBay had some kind of major site issue last night. Users were unable to login, were told there passwords were wrong, some were told they needed to register as they had no account. Over the last weeks eBay has been acting up a bit, slow loading, images wrong, dashboard not in sync. So can someone please explain to me where all the fees (that keep going up) are going?
Some sites are claiming that eBay was the victim of a hack, would not be the first time. The claims are based on the fact that eBay’s phone support and online support was shut down to the outside world. If that is true and with the recent major database hack they suffered this year, I guess they will be a bit quiet about it.
A collection of random comments from PayPal showing there own users thoughts on PayPal. One of the most common themes is that people only use PayPal because they have no choice, that’s not a very good way of cementing customer loyalty, there only using you but they hate you, the minute a alternative comes along your users will run.
It doesn’t matter one bit if you could prove you were wronged in court; they have their own self-made laws and live in their own little reality.
Every time I gather up a pile of random comments from a thread, story or article the comments about eBay/PayPal are usually around 90-95% negative, this is happening over and over again. How eBay are managing to stay afloat when it seems 90% of there users hate them is beyond me. 2 of the most common complaints seem to be eBay’s taking a cut of postage via eBay AND then PayPal too, also buyers who don’t pay who then start up cases in revenge.
By far the least trustworthy party on eBay is eBay themselves…..
Some information about another eBay fee increase. The gap between fee increases is getting alot shorter these days. Some of these increases just make no sense and some are just over the top £1 for a subtitle?
I think what might have really p*ssed people off this time was the fee increase came the same day the site crashed bad, obviously money was being well spent on the backend there…
Interesting story in the DailyMail a paper in the UK about a group of people who are eBay millionaires, about as likely as winning the lottery if the comments are anything to go by. We have mirrored them here, some are quite interesting from companies who wish to dump eBay even though there making £1000’s a week, which just go to show how bad this situation is getting. The new “your paying for returns” has been mentioned as a factor also which is showing some people might actually read those eBay emails. I went thru ALL the comments (to try and paint a unbiased picture) on the story and there was only 2/3 on eBay’s side, game over.
Little bit of a story from a eBay TSR (Top Rated Seller) that shows just how fast eBay can knock you right off and back into nothing at any time, in this case in less than 3 weeks. It also shows eBay’s varying interpretations of there own rules at different times of the day…
eBay has A lot of there policy violations and shut downs done by automatic bots with no human involvement .
For this reason I would suggest follow the rules and never go buy what a customer service rep tells you because they won’t be there when you get shut down permanently .
The eBay password mess rolls on it seems, after being quiet for about a week while this story was making the news, front page of papers, TV & radio and wherever, eBay have finally made the users change their passwords. In this case its too little too late, the passwords are the least of your worries if the attackers got there hands on everything else eBay has on you. Now a story from the Daily Mail in the UK is hinting at eBay UK’s possible fine from the Information Commissioner could only amount to roughly 2p per customer which would take about 0.0002% of eBays tax dodging profits away… (await the increase in fees to cover it)
Whatever the size of the fine it won’t be paid by eBay, 12.5% FVF should solve that little problem.
Another common story, and very common with nice phones it seems. A seller sold a phone (a Nexus 4), buyer opens a case saying the phone he got sent did not work, buyer makes stupid threats (“I haz yo phone book!” basically), eBay sides with the buyer, the buyer sends back some piece of crap.
“So, as far as I can tell..you can buy something on ebay..say it’s not a described. Get your money back, take a shit in a box and send it back to the seller..and there’s nothing they can do.”
Same old, same old, the never ending story this one. eBay buyer, buys a item claims it is “not as described” opens a dispute, the seller loses. Why you ask? because the seller clearly put in his listing what the item was for and the buyer bought it for a incompatible (in this case a phone add on). eBay says thats ok though and sides with the buyer. From the amount of these stories you would think no one on eBay could actually read.
Heres a story about a seller, and 1 of the few that screwed eBay up by going that bit too far. In this case we have a buyer who purchased something, never got it, started a case up, the seller then sends the item (they did AFTER the case), eBay sides with the buyer in the case and refunds the buyer, the seller then threatens to go to the buyers house and get his money. The seller did actually send the item as the buyer noticed the date on the postmarked stamp was after the case was closed. 3 weeks to ship the item. Total mess this.
Found this little bit of info from a while ago. Part of Amazons terms which basically gives you a free ride to scam whatever you want from Amazon marketplace sellers but not from Amazon in house sales. Basically you can get a refund weather you return the item or not. Think about that…
Here are a few user comments from 04/02/14 which were posted on a thread about the eBay alternative eBid. The amount of likes and reposts these comments were getting lead me to believe all is not as it seems over at the eBay wonderland, these are comments from eBay sellers and buyers a sad state of affairs and some good points, some small scam story’s in there too. Out of the 13 pages I went through every post was a bad one, one after another, there might have been 2/3 eBay fan posts in the lot.
A scam that happens all too over, you think your buying a item but get a photo of that item, happens all the time Apple stuff, high end phones, electronics don’t really matter its just a photo. Buried somewhere in the title, description will be “photo” and the hope is that someone will bid up and buy it without thinking which is the very nature of eBay buyers they never read the listings (legitimate or not) he will get his money back via the buyer protection, but it goes to show that buyers need to be more aware. The item used in this scam is a Xbox One console.
Happens alot seemingly random linking up of eBay accounts, in this case we have a person who had a eBay account at one point, had buyers basically screw him with a serious of damaging chargebacks and get suspended, fast forward 2 years, his mom now signs up to eBay with her own details, her own PayPal etc. and eBay decide to link these accounts although it seems theirs nothing linking them (how/what/why we will never know). In that time there IP address and other details must have changed so how did eBay know? This raises the question :
Does this mean that if a company had 100 employees and one of them scammed on the companys IP, that every employee would have their account revoked?
Work this out, a buyer buys a dog collar but has no dog, they bought it to wear on there head, they now want to return it, but the seller has a no returns policy and how are you going to return a item you bought and used the wrong way? who is at fault here? The stories comments generally point to “you cant win” “ebay will screw you” “pay up”
Came across a story this morning where a guy lost the $50K Twitter account “@N” a one letter user name account. I know it involves Twitter, GoDaddy mainly but the attacker who stole the account was able to get PayPal employees to just randomly hand him bits of info (credit cards, account passes) over the phone, pretending to be a PayPal employee at one point (to another PayPal employee you would think they had a check for that), so I thought it was relevant to post it up as it shows PayPal’s total stupidity also eventually the attacker explains how he was able to abuse PayPal to obtain the info he needed to get thru to GoDaddy and carry on his antics.
I have seen this a few times now, its quite interesting as eBay seems/or can’t be bothered to do anything about it. In this situation a buyer buys some DVD’s they don’t match the description there basically scrap but anyhow the situation gets to a point where the buyer leaves the seller a negative feedback, fast forward a bit and the buyer is now selling some DVD’s and the buyer is in the same area as the seller who sold him the bad DVD’s and leaves negative feedback seemingly unrelated to the DVD’s, coincidence? (the seller swears they was working)
Pops up allot this, usually in the motors section. I am sure at some point everyone’s seen a listing with something along the lines of “Reserve the right to end early as listed elsewhere”. The question is who is right in this situation? If the item has no bids and is still running and you sell it somewhere else then yes I can see ending it early as being ok, however what if the item has bids? sure you can cancel them and there are many eBay rules about this (cant end in last 12hrs, cant end with bids in last 24hrs etc.) including the new charge one but that’s not going to help, and finally what as what has been sent in here what happens if you had the item as a “Buy it now” and it sells while you have sold it off somewhere else? There’s basically nothing you can do.
Found this post from 2012 about a seller who has won a dispute that a buyer opened against him for a item that he did not receive because it ended up in some kind of mail depot, anyhow the seller wins the case as they was able to show the mail company screwed up and have the item… however the buyer can still leave the seller negative feedback even after getting a full refund and it being shown the sellers not at fault.
In recent times the menace that is the none paying bidder on eBay has reached epidemic levels and continues to rise, the buyer has so much power with eBay they just don’t give a crap basically, since eBay removed the ability for sellers to leave negative feedback the problem got worse, here are some bits and pieces I found about this from sellers. Mostly from eBay’s own forums!
For any number of reasons at any one time I guess eBay and PayPal are involved in many, many different legal disputes. Here are 2 users cheque’s they never cashed that was part of a payout by eBay for the whole sum of $0.01c, personally I would have put the cheque on eBay.
Another few comments from various places from various users of eBay that once again don’t paint the wonderful picture eBay would like us to see. The usual suspects none paying bidders, masses of Chinese wholesale crap and general poor service.
Had these sent in, quite shocking just looking at them. What are people thinking when they get into these situations, what is going through someones mind to complain about a £0.06p lunch box, are these people stable enough to use a computer? Read on and take note.
Came across this one, not sure what to say on it. Someone was selling there in game items for real money cash (i’m sure this goes on all day long), all was going well until the next day when they got a email from PayPal account “unauthorized account activity” and the money reversed (charge back?) with PayPal chasing the seller (as usual). Now i’m not even sure if digital items are allowed to be sold and payments put thru PayPal I know eBay no longer allow it and there must be a physical item to go with it at least. This would seem to be a excellent scam to gather up free game items or even worse virtual currency’s which the scammer could then sell/use for whatever.
Could not get onto eBay’s forums this morning and the site was up and half up and then down and who knows what else, it was not just me the BBC reported on it (many many hours later lol) I got a screenshot from one of those “is it up” type sites at 8:53am this morning, looks like some the pages has changed what stupid multi marketing push there on now I don’t know, but I assume it means more ads and more crap being pushed in your face.
Had this sent in, another example of the kind of buyers you can run into daily on eBay. Read his feedback, there moaning on 99p items, luckily I guess he got neutrals instead of negatives, I think a neutral carries 3/4 the weight of a negative though, not totally sure?
From what I gather though it seems that items at a certain price level (under £5/£10?) will attract the most grief, these are the people who don’t want replacements or help they just go wild…