eBay fining sellers for users returning goods?

Got sent this snapshot of a eBay seller having to pay a £3 charge if the buyer prints out the shipping label for the return via eBay… that’s a tad naughty don’t you think? Then the seller has to pay this and the return shipping for some made up reason as usual…

label

From the wording we can gather that eBay would rather you just straight refund the buyer no matter what, which you also end up doing in this process anyhow.

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