Had to post this, I find this a bit worrying eBay has put out a announcement today that if buyers from Russia or Brazil leave a seller low DSR ratings in dispatch time or neutral feedback eBay will remove it. What is eBay trying to say here? the announcement claims its a problem with customs, so why only these 2 countries what about the rest of the planet? Or is that just what there saying is there something else here? like a higher than average number of disputes? complaints? scams? I can’t figure this one out, it seems like the typical half-ass eBay problem bodge approach that’s not been very clearly thought out. It just seems very odd to me its 2 countries only.
***Increased protection if you sell to buyers in Russia and Brazil***
04 July, 2013 | 02:09PM BST
From today, if one of your Russian or Brazilian buyers opens an eBay Buyer Protection case and leaves low or neutral Feedback and/or low detailed seller ratings for dispatch time, we’ll remove all Feedback for the transaction if you resolved the issue promptly with the buyer.
This is an extra incentive if you’re considering selling to buyers in Russia and Brazil, providing you with greater protection from any potential issues due to customs delays. And the opportunity is huge to increase your business in these two emerging markets. Russian shoppers bought more than £264.88 ($400) million in goods from eBay sellers in 2012 and Brazil is one of the fastest growing ecommerce markets worldwide.
We’ve already made it easier for Russian and Brazilian buyers by making sure they see only items that can be posted to their countries. We also offer translation into Russian and currency conversion into rubles for Russian buyers.
To sell to these new markets, make sure Russia and Brazil are included as countries you’ll post to in the Postage details section of your listings and they’ll automatically be displayed to buyers in these countries.
Find out more about international selling.
The eBay Team