Found this post from 2012 about a seller who has won a dispute that a buyer opened against him for a item that he did not receive because it ended up in some kind of mail depot, anyhow the seller wins the case as they was able to show the mail company screwed up and have the item… however the buyer can still leave the seller negative feedback even after getting a full refund and it being shown the sellers not at fault.
Ran across your typical eBay rant earlier, I noted that it mentions that eBay somehow managed to decide a item dispute in under 10 minutes? are they on auto-pay-out-buyer mode now or something? That hardly seems like they would have even looked at the case, comments, evidence, issues? We know from how eBay behave there not actually on this planet this time zone difference helps prove that.
A video detailing one sellers story dealing with a slightly nut job buyer who filed a chargeback and had the payment reversed by PayPal under “unauthorized charge” when the buyer signed for the item and a few other weird twists in the story, dispute after dispute for what ever reason all relating to this one item in a back and forth battle. The thing is this buyer was doing this regular to various sellers for varying amounts. Eventually the seller won (got a lotto ticket?)
PS: She reveals a interesting fact right at the end, with the BBB (Better Business Bureau) that PayPal have a “A++” rating, yet they have 6,600 or so complaints against them… the reason you may ask? apparently one of the head people from PayPal or eBay is on the BBB’s board of directors… think about that…
Short story about a seller who sells his item, only to have a chargeback done against him by the buyer outside of PayPal/eBay (Visa code 53?) for item not as described, which according to PayPal is not covered under their seller protection. The buyer was able to get the funds reversed apparently on the basis that the seller refused to send a replacement item before they returned the “defective?” item. However in the end the seller actually managed to win the dispute and got his money back from PayPal shows it can be done.