Here is something I stumbled across, it seems to be a collection of quotes and random ramblings from the people who run eBay. It has links, sources, and extracts to back up these claims, alot of time has gone into this article other the years with updates and loads of detail, you will need alot of time to read it. The article seems to go all the way back to 2002 and the last revision was 6/1/2014. You can see that the people who run eBay might as well be on another planet from there ramblings there seem very disconnected from reality, but we all knew that anyhow.
Here is the “el Presidentes!” of PayPal Twitters account, maybe try sending him your concerns prob wont solve anything but at least you can rant to there face in public.