eBay buyer returns a different item to what they bought.

More normal eBay user behaviour, buy a item and send back some other crap.

logo22.png

Long story short I sell motherboards and various computer parts, In my pictures you can clearly see the factory applied serial number labels and basically they returned a different motherboard than what I sent them. I uploaded pics of the different serials but eBay just closed the case in the buyers favor, no big surprise, but what is the best way I go about fighting this?

Source : redd.it/6dz1qe

When a ebay buyer won’t leave feedback with PayPal holds

Thanks to the people at eBay who made the decision to put holds on people’s payments until they get feedback for a item or a set number of items, this problem has sprung up. In you could in theory sell a 100+ items but if no one would leave you feedback you stuck waiting on the money, money you could badly need, you are after all running a business. Well take a look at the following picture, it shows a eBay seller constantly asking for feedback and not getting it as far as I know until he loses it :

ebay seller demands positive feedback

In his case it seems he has under 25 positive feedbacks and PayPal are holding his money until he gets to 25+. See the problem there?

Woman becomes wannabe drop shipper for scammer… buyers get scammed…

A woman was contacted by someone she did not know on Facebook to sell Apple Mac computers on eBay… what could wrong? Anyhow she is left with a £3,000 bill to pay back to the wronged buyers, but there is a silver lining in all this eBay said she does not have to pay the £170 fees so that’s good I guess.

http://www.dailymail.co.uk/news/article-3286219/Christmas-ruined-Mother-four-devastated-left-3-300-debt-falling-Facebook-scammer-convinced-sell-iMacs-eBay.html

Link : www.dailymail.co.uk/news/article-3286219/Christmas-ruined-Mother-four-devastated-left-3-300-debt-falling-Facebook-scammer-convinced-sell-iMacs-eBay.html

Collection of comments from eBay users. There thoughts on eBay/PayPal

Here is another random collection of comments gathered up from a UK Daily Mail article on the wonder that is eBay and how it is making people millions from there spare rooms… I really did genuinely struggle to find anyone actually praising eBay in the comments at all, it was like there was no positive comments, I went thru pages looking the ranking system was no help all the highest ranked comments were anti-eBay, so what does that tell you?

Link to the story : www.dailymail.co.uk/news/article-3170820/How-rake-17million-year-without-leaving-spare-room-eBay-rich-list-ranks-30-Brits-ve-fortunes-site.html#reader-comments

noway

 

All the hard work you do you basically working for Ebay hardly making profit & still pay Ebay Fees.

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eBay VERO story “From Vero to Zero in 24hrs”

Another tale from the VERO department hell that is eBay. In this case its a US company trying to claim there copyrights stand in the UK, when the UK patent office people are saying its a generic item. Anyhow the end result due to the incompetent fools that run eBay is one mans business gone just like that in 24hrs and yet he did nothing wrong.

ebay vero watching copyright trademarks takedown
eBay has eyes, shame there never open!

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eBay fining users for unsold items?

Interesting article about eBay wanting to introduce a fine system for items that don’t sell. 10p per item would add up really fast when talking about the volume or unsold items that end on eBay every day. The requirements for the fine are not too clear, but as with everything with eBay it will surely just be made up as they go along anyhow.

 

http://tamebay.com/2015/03/10p-fines-mean-ebay-dont-want-your-products.html

Link : tamebay.com/2015/03/10p-fines-mean-ebay-dont-want-your-products.html

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A tale of VERO, rivalry, false trademark claims and eBay

A post from 2013 detailing how one eBay user was pushed out of business due to a rivals false trademark claims and abuse of eBay’s VERO program. It basically points out eBay don’t even bother to check if the so called rights owner is the rights owner and leaves you with no way to appeal basically washing there hands of there matter and telling you to sort the issue out with the person/company making the claims, can see that ending well…

ebay, vero, trademark, claim, copyright, item take down
eBay law supersedes earth law!

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Stupid eBay or stupid users?

Stumbled upon a blog post by someone upset with eBay so we are going to mirror it and link it, its quite interesting in that its calling you stupid if you still sell on eBay, depends on how you look at that. It covers some of the more hidden parts of the eBay user agreement and how they have basically been twisted to benefit eBay and screw you at whatever cost. From what I can make out the post is from September 2013, I assume these parts are still in the agreement or reworded because these things still go on and are still complained about today.

 http://readthisshit.com/stupid-eba/#.VQSL3tKsXw0

Link : http://readthisshit.com/stupid-eba/#.VQSL3tKsXw0

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Collection of comments from eBay users. There thoughts on eBay/PayPal

Random collection of users thoughts on eBay/PayPal gathered up from various places wherever eBay just happened to be mentioned, maybe its worth noting that in any totally unrelated forum post, thread, email at any point someone mentions eBay or PayPal a crap load of stories start coming out from random users, what does that tell you? The original thread could have been about how to shave a cat, but the min eBay somehow works its way in there everything goes to sh*t.

ebaylogo
eBay fan art

There are tales where paypal freeze your account for upto 180 day, and the can because you agree to it when you sign up.

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When is a Top Rated seller not a Top Rated seller?

I was sent a little bit of info via the messaging system regarding eBay’s “Top Rated Seller” award program and its effects on listings. eBay promise “increased visibility” for your items in the best match category however theres a slight catch the listing must offer free postage it seems and also comply with some other listing stuff. Now why is this a problem you ask? well 2 things…

1) You worked hard for that badge it won’t show up on the all your listings.

2) If you add the postage cost into the end cost of item and mark it up as free postage eBays final value fee % payment increases.

eBay are basically taking a cut of the postage by forcing you to list this way, Which means more $ for eBay and less for you. Not really a good thing that is it.

ebay top rated seller scam dsr feedback
Proud to be… eBay bent over.

Classic eBay “send a photo of the item scam” still alive and well (Apple Mac scam)

From todays Daily Mail. The classic bid on item, win it for stupid low price, get sent a photo of the item. This scam is older than eBay, yet still manages to work very well, popping up from time to time. A bad seller will put a tiny disclaimer somewhere in the listing that it is really for a picture/photo/artist rendition of the item. Way back it used to be hidden using clever HTML and Java to cover it up when eBay used to allow scripts and things in ads.

http://www.dailymail.co.uk/news/article-2939440/Surfer-duped-eBay-scam-selling-board-help-buy-300-laptop-sent-photograph-computer.html

Link : www.dailymail.co.uk/news/article-2939440/Surfer-duped-eBay-scam-selling-board-help-buy-300-laptop-sent-photograph-computer.html

Random search terms for today

Looking thru the stats and noticed some odd search terms so thought I would put them up here.

  • chinese ebay alternative
  • nokia+brick+phone
  • Amazon Local Daily Offer
  • anyone opened paypal dispute pram

A Chinese eBay alternative with all the Chinese crap on every eBay site you would think they would not need to go no where else. Sites traffic shows a steady increase yet again, with a short spike for yesterday, theirs always a spike when a major eBay issue or change comes along.

A few interesting search terms

A few interesting search terms have popped up this week in relation to eBay.

  • ebay new top rated seller requirements are too high
  • ebay mc999
  • ebay seller sent a empty box
  • iphone ebay scam

There was a few search’s relating to the new seller requirements that were bought in this month, from what I have seen it has even managed to remove a few top rated sellers who have done absolutely nothing wrong. MC999 is the typical warning form for listing violations and usually makes little sense. As usual when eBay change something there’s a increase in traffic to sites like this I wonder why that is…

Collection of comments from eBay users. There thoughts on eBay/PayPal

Every time I gather up a pile of random comments from a thread, story or article the comments about eBay/PayPal are usually around 90-95% negative, this is happening over and over again. How eBay are managing to stay afloat when it seems 90% of there users hate them is beyond me. 2 of the most common complaints seem to be eBay’s taking a cut of postage via eBay AND then PayPal too, also buyers who don’t pay who then start up cases in revenge.

All aboard! the eTantic!
All aboard! the eTantic!

By far the least trustworthy party on eBay is eBay themselves…..

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Short story on eBay’s latest price hike.

Some information about another eBay fee increase. The gap between fee increases is getting alot shorter these days. Some of these increases just make no sense and some are just over the top £1 for a subtitle?

I think what might have really p*ssed people off this time was the fee increase came the same day the site crashed bad, obviously money was being well spent on the backend there…

ebay fees, increase, paypal charges increase, 2014
Don’t make that face you love it!

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Story from a eBay ‘Top Rated Seller’

Little bit of a story from a eBay TSR (Top Rated Seller) that shows just how fast eBay can knock you right off and back into nothing at any time, in this case in less than 3 weeks. It also shows eBay’s varying interpretations of there own rules at different times of the day…

ebay top rated seller problems sales down vero issue
You don’t earn it, unless we want you to.

eBay has A lot of there policy violations and shut downs done by automatic bots with no human involvement .
For this reason I would suggest follow the rules and never go buy what a customer service rep tells you because they won’t be there when you get shut down permanently .

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eBay password mess continues… your worth about 2p to eBay…

The eBay password mess rolls on it seems, after being quiet for about a week while this story was making the news, front page of papers, TV & radio and wherever, eBay have finally made the users change their passwords. In this case its too little too late, the passwords are the least of your worries if the attackers got there hands on everything else eBay has on you. Now a story from the Daily Mail in the UK is hinting at eBay UK’s possible fine from the Information Commissioner could only amount to roughly 2p per customer which would take about 0.0002% of eBays tax dodging profits away… (await the increase in fees to cover it)

ebay hack password change scam phish

Whatever the size of the fine it won’t be paid by eBay, 12.5% FVF should solve that little problem.

– Everyone it seems…

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eBay seller sells a phone, buyer sends back different phone, still gets refund

Another common story, and very common with nice phones it seems. A seller sold a phone (a Nexus 4), buyer opens a case saying the phone he got sent did not work, buyer makes stupid threats (“I haz yo phone book!” basically), eBay sides with the buyer, the buyer sends back some piece of crap.

“So, as far as I can tell..you can buy something on ebay..say it’s not a described. Get your money back, take a shit in a box and send it back to the seller..and there’s nothing they can do.”

– The seller

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Not as described.. it is if you can read! (eBay user horror story)

Same old, same old, the never ending story this one. eBay buyer, buys a item claims it is “not as described” opens a dispute, the seller loses. Why you ask? because the seller clearly put in his listing what the item was for and the buyer bought it for a incompatible (in this case a phone add on). eBay says thats ok though and sides with the buyer. From the amount of these stories you would think no one on eBay could actually read.

ebay not as described phone scam
Go read first it might help.

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Users comments on the wonder that is eBay

Here are a few user comments from 04/02/14 which were posted on a thread about the eBay alternative eBid. The amount of likes and reposts these comments were getting lead me to believe all is not as it seems over at the eBay wonderland, these are comments from eBay sellers and buyers a sad state of affairs and some good points, some small scam story’s in there too. Out of the 13 pages I went through every post was a bad one, one after another, there might have been 2/3 eBay fan posts in the lot.

ebay sellers fees not happy scam rip off
Time is running out

Source :
www.hotukdeals.com/deals/ebid-ebay-alternative-seller-upgrade-currently-49-99-1815623
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Good old “send a photo instead” eBay scam

A scam that happens all too over, you think your buying a item but get a photo of that item, happens all the time Apple stuff, high end phones, electronics don’t really matter its just a photo. Buried somewhere in the title, description will be “photo” and the hope is that someone will bid up and buy it without thinking which is the very nature of eBay buyers they never read the listings (legitimate or not) he will get his money back via the buyer protection, but it goes to show that buyers need to be more aware. The item used in this scam is a Xbox One console.

http://swns.com/news/father-paid-450-ebay-scam-xbox-received-photo-console-41174

Link: http://swns.com/news/father-paid-450-ebay-scam-xbox-received-photo-console-41174/

Returning items when they have been used for the wrong thing?

Work this out, a buyer buys a dog collar but has no dog, they bought it to wear on there head, they now want to return it, but the seller has a no returns policy and how are you going to return a item you bought and used the wrong way? who is at fault here? The stories comments generally point to “you cant win” “ebay will screw you” “pay up”

ebay dog collar return scam no returns emo goth
I here there looking for one of these too.

 

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Some quotes and other ramblings from the people in charge of eBay (2002-2014)

Here is something I stumbled across, it seems to be a collection of quotes and random ramblings from the people who run eBay. It has links, sources, and extracts to back up these claims, alot of time has gone into this article other the years with updates and loads of detail, you will need alot of time to read it. The article seems to go all the way back to 2002 and the last revision was 6/1/2014. You can see that the people who run eBay might as well be on another planet from there ramblings there seem very disconnected from reality, but we all knew that anyhow.

ebay ceo management quotes
“Not as described 1 x mind”

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Article from DailyMail about eBay/PayPal (mostly it seems)

Article from the DailyMail (30/11/13) about a woman who got scammed for a pram on eBay. From what I can tell she completed the sale outside of eBay and paid via bank transfer (bad idea), but the articles comments are the real gold, generally pissed off eBay/PayPal and now even Gumtree users appearing and telling there stories. I will mirror some of the comments in case they get taken off.

Paypal, ebay, scam, credit card fraud, bank transfer
Stock photo of woman getting scammed apparently.

Link : www.dailymail.co.uk/money/bills/article-2516079/Cyber-Monday-How-bag-online-bargains-beat-cyber-scammers.html

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PayPal bot bought items on eBay then demanded to use PayPal to pay

Came across this pretty far out idea that PayPal at one point in there painful history decided to create demand for there service by unleashing a series of bots on eBay to go and buy up items and demand the seller accepted you guessed it PayPal as the payment method. Now this might sound a little crazy, but lets be honest here has PayPal ever played by the normal rules? I would guess this was way back before eBay bought up PayPal, prob in the BidPay era which was the preferred processor on eBay at one point. I will try and find more on this.

paypal account bot hack
Get a job at PayPal! You can steal all you want then.

Sources : http://redd.it/1ry77s

medium.com/design-startups/9411fb583205

The PayPal wars book this is in (Amazon link)

Multiple accounts used to strike back at other eBay users

I have seen this a few times now, its quite interesting as eBay seems/or can’t be bothered to do anything about it. In this situation a buyer buys some DVD’s they don’t match the description there basically scrap but anyhow the situation gets to a point where the buyer leaves the seller a negative feedback, fast forward a bit and the buyer is now selling some DVD’s and the buyer is in the same area as the seller who sold him the bad DVD’s and leaves negative feedback seemingly unrelated to the DVD’s, coincidence? (the seller swears they was working)

ebay dvd item switch scam fraud negative not as described
Thanks to eBay DVDs are FreeViewing!

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eBay scam kits (old post 2006)

Randomly Googling for peoples eBay problems and came across this concept, a all in kit on what you would need to scam woman on eBay. I would presume this kind of thing still goes on and has just evolved into newer more complex scam processes. As eBay evolves so do the scammers as we now know.Amazes me someone put it all together. Worth a look anyhow.

ebay success kit scam
Only way to get anything out of eBay is scam or be scammed, but in the end eBay wins.

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eBay buyer and the soggy shirt

Found this strange eBay buyer, who actually wants to return a shirt to a seller because it “makes him sweat too much” I can’t figure out how the shirt does this. His had if for 60 days at this point too so there is that, and I am not sure sweating in it is a reason for a dispute but you know eBay buyers…

ebay returns dispute worn cloths shirt
eBay a work out in itself

Here’s what the buyer has to say :

“I know it’s been some time since I bought this but would you consider allowing me to return this shirt. I break out into a sweat when wearing this & this is not good for my health since I do have a heart problem. Thank you.”

Source :redd.it/1pnkzm

Buyers can still leave negative feedback even when a seller has won a case?

Found this post from 2012 about a seller who has won a dispute that a buyer opened against him for a item that he did not receive because it ended up in some kind of mail depot, anyhow the seller wins the case as they was able to show the mail company screwed up and have the item… however the buyer can still leave the seller negative feedback even after getting a full refund and it being shown the sellers not at fault.

ebay feedback scam fraud
Feedback…just text really, but it can screw up your day.

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A few relevant Wiki articles (Winners curse, Buyers remorse, Friendly fraud (chargeback)

Stumbled across a few strangely relevant Wikipedia articles that could well be applied to eBay, PayPal. First up “Winners curse” which explains what some might say is auction fever with a negative end overpaying for something just to get it, second up is “Buyers remorse” which is actually covered in various eBay/PayPal protection programs (or so they say) it does have a section but is not really enforced and finally “Friendly/Chargeback fraud” which is just way too common with PayPal and people scamming away for free stuff and then PayPal slam you with the bill (so much for seller protection…)

ebay customer service terrible
At least you can see her…

Links :

en.wikipedia.org/wiki/Winner%27s_curse

en.wikipedia.org/wiki/Buyer%27s_remorse

en.wikipedia.org/wiki/Friendly_fraud

 

Items not showing up eBay search? See your Terms, its how it is

Are your items not showing up in eBay’s search? are you still being charged for them? wonder if you can get a refund from eBay? Well its in the new user agreement that all these things are your fault basically and you will not be getting a refund if for what ever reason eBay decide to make your listings invisible. Charging for something your not getting legal? I would think not but this is eBay we on about…

hiddensearch (1)
Paying for nothing.. that’s good will go with all the none paying bidders too.

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eBay and the none paying bidder epidemic

In recent times the menace that is the none paying bidder on eBay has reached epidemic levels and continues to rise, the buyer has so much power with eBay they just don’t give a crap basically, since eBay removed the ability for sellers to leave negative feedback the problem got worse, here are some bits and pieces I found about this from sellers. Mostly from eBay’s own forums!

none paying bidders ebay auction paypal scam negative feedback seller protection worthless
Everythings on eBay!

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General comments from eBay users

Another few comments from various places from various users of eBay that once again don’t paint the wonderful picture eBay would like us to see. The usual suspects none paying bidders, masses of Chinese wholesale crap and general poor service.

ebay broken none paying bidders scammers paypal chargeback
There’s a old saying about a broken looking glass… I can’t remember it right now though :p

 

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Another unhappy eBay user (raises some very good points)

Stumbled across this while Googling for our site, just looking about seeing whats happening in the great world of Google, anyhow found this “Why eBay should disappear tomorrow” lists a few good reasons that we shall mirror here, I found them because they credited a image from here so we are going to use their image which they got from here, which we prob got from somewhere else in some kind of sick imagecepetion joke :p

ebay problems complaints user horror story
eCeption! I know lame eh?

Link : neagix.blogspot.co.uk/2013/07/why-ebay-should-disappear-tomorrow.html

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Why are items that area 2nd hand more expensive on eBay than new?

I’m sure other people have ran into this strange problem and its not just me, I have noticed over time that most 2nd hand/used items on eBay tend to be selling for more than if I just went out and purchased them new (or Amazon or where ever). Why is this? surely that makes no sense, the idea of eBay is to save money but I guess with all the madness it creates this is just another symptom, I’m going to call it “eBay syndrome” where people think just because its on eBay its the best deal in the world. Many times in the past I have purchased items somewhere else then eBay even if they was £2/3/4/5 more just because you never quite know whats going to happen with eBay since they place themselves above any and all rules/regulations/laws.

What are your experiences with this?

eBay syndrome (capitalism+stupidity) ebay price guide search tool history
eBay syndrome (capitalism+stupidity)

Shipping gone wrong or saving the planet?

Found this, a item was shipped in a recycled food box it seems, I can only imagine the grief the seller got for doing this, as on eBay your meant to ship all your items in armored boxes with free gold plating and have them hand delivered before a buyer has even bought it if the way buyers go on is anything to go by. I once shipped a t shirt in a unused burger box (I was buying rejected packing material in bulk) which I turned inside out and all hell broke lose so.

Captain Planet or Negative feedback you decide.
ebay recycling box shipping problem

Virtual items/currency & PayPal (Diablo game)

Came across this one, not sure what to say on it. Someone was selling there in game items for real money cash (i’m sure this goes on all day long), all was going well until the next day when they got a email from PayPal account “unauthorized account activity” and the money reversed (charge back?) with PayPal chasing the seller (as usual). Now i’m not even sure if digital items are allowed to be sold and payments put thru PayPal I know eBay no longer allow it and there must be a physical item to go with it at least. This would seem to be a excellent scam to gather up free game items or even worse virtual currency’s which the scammer could then sell/use for whatever.

 

digital items virtual currencys bitcoin litecoins paypal ebay
One day all keyboards will have this.

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auctionassistance.com – eBay/PayPal help site

Was sent this in, another eBay/PayPal & Amazon account sales site, if you need a account and for some reason can’t cut through the red tape for what ever reason, or you have been banned for something so silly just because “they say so” and can’t get through there customer service. Then here’s a site for you. They do have a free guide book called “eBay ingonito mini” for download. The prices seem inline with the other account sale type sites. The fact there’s lots of these services popping up I would figure there’s a deeper issue somewhere with the current state of eBay.

http://auctionessistance.com

Link : auctionessistance.com/

Info on how Chinese eBay sellers can make profit on a £1 item with free post

A major problem with eBay is well basically the Chinese sellers flooding it with totally cheap items (or crap), no one can possible compete with, which leads to another problem with buyers not wanting to pay for anything actually worth something but that’s another matter. I stumbled across this post, which does give a little information on how they can ship a  item all the way from Hong-Kong for £1 all in. It’s actually deeper than I thought with government subsidies being mentioned at one point to improve foreign sales and keeping employment up. Now mix that in with all the other issues it brings wrecking the local markets, lying about item locations, total disregard for customer service and you soon see eBay might as well be called ChiBay.

ebay chinese sellers
Item location Hong-Kong, UK…

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Example of eBay buyer behavior (does not end as you would expect)

A strange example of eBay buyer behavior this, buyer buys a cable it gets lost in the post, the seller has the tracking info and all is true, seller refunds the buyer, now the buyer does not know what kind of feedback to leave and says they know it was not the sellers fault. Now if only the other 9/10 idiots who lurk on eBay would take note of this, the post is beyond the control of the seller!

ebay lost in post dispute feedback
Really that needs a whole site to itself…

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Counterfeit Magic The Gathering cards (eBay user horror story)

A case for the VERO hawks here that seems to not be enforced, must be making eBay too much money. A seller is selling counterfeit gaming cards, seems people will rip anything off for a quick few quid. The thread is quite interesting they find the sellers background and the fact he sells large volumes of printer supplies, bought a high power microscope and large amounts of special card, his not selling the cards at the moment though who knows why.

magic the gathering counterfeits fakes
More magic than eBay

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For eBays eyes only, you only scam twice (min requirement that)

Found this post, seems a buyer was trying to plot some kind of scam and was caught out mid scam, seems simply enough thought just demanding a refund without returning the item… fairly typical eBay behavior, if its true they follow through with the return if its not well then… the item in question a Nintendo James Bond game that’s barely worth a few £… theirs some weirdness involving 3 names which I don’t understand also in this.

ebay, paypal, dispute, inr, scam
More chance of that thing working than a eBay dispute

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