More normal eBay user behaviour, buy a item and send back some other crap.
Long story short I sell motherboards and various computer parts, In my pictures you can clearly see the factory applied serial number labels and basically they returned a different motherboard than what I sent them. I uploaded pics of the different serials but eBay just closed the case in the buyers favor, no big surprise, but what is the best way I go about fighting this?
Normal story here eBay buyer buys a item, starts making demands, the seller says to return the item and get a refund the buyer sends back a brick or some other object that’s not what they bought, eBay agrees with buyer and the seller loses out. In this case about £1,400 for a Japanese sword.
A tale of eBay’s customer service and a seller of 16 years on his last day thanks to eBay’s policies and scam happy buyers. Basically taking the word of a random buyer over there loyal seller. As for being on hold for 3/4 hours I guess eBay think that’s normal.
Interesting read by a very pissed off eBay user. He tracked a gang of scammers over a few months to monitor how and what they did on eBay. The way this scam works it seems eBay have no power to stop it. He estimates from his tracking of this one portion of whats going has cost eBay over £100K. He has some sort of live tracking too via Twitter with daily totals so that’s very cool, a lot of work has gone into this. Now you have to imagine if 1 guy can track this amount of cash and over 7000+ victims why can’t eBay?
Thanks to the people at eBay who made the decision to put holds on people’s payments until they get feedback for a item or a set number of items, this problem has sprung up. In you could in theory sell a 100+ items but if no one would leave you feedback you stuck waiting on the money, money you could badly need, you are after all running a business. Well take a look at the following picture, it shows a eBay seller constantly asking for feedback and not getting it as far as I know until he loses it :
In his case it seems he has under 25 positive feedbacks and PayPal are holding his money until he gets to 25+. See the problem there?
A woman was contacted by someone she did not know on Facebook to sell Apple Mac computers on eBay… what could wrong? Anyhow she is left with a £3,000 bill to pay back to the wronged buyers, but there is a silver lining in all this eBay said she does not have to pay the £170 fees so that’s good I guess.
Here is another random collection of comments gathered up from a UK Daily Mail article on the wonder that is eBay and how it is making people millions from there spare rooms… I really did genuinely struggle to find anyone actually praising eBay in the comments at all, it was like there was no positive comments, I went thru pages looking the ranking system was no help all the highest ranked comments were anti-eBay, so what does that tell you?
Another tale from the VERO department hell that is eBay. In this case its a US company trying to claim there copyrights stand in the UK, when the UK patent office people are saying its a generic item. Anyhow the end result due to the incompetent fools that run eBay is one mans business gone just like that in 24hrs and yet he did nothing wrong.
Interesting article about eBay wanting to introduce a fine system for items that don’t sell. 10p per item would add up really fast when talking about the volume or unsold items that end on eBay every day. The requirements for the fine are not too clear, but as with everything with eBay it will surely just be made up as they go along anyhow.
A post from 2013 detailing how one eBay user was pushed out of business due to a rivals false trademark claims and abuse of eBay’s VERO program. It basically points out eBay don’t even bother to check if the so called rights owner is the rights owner and leaves you with no way to appeal basically washing there hands of there matter and telling you to sort the issue out with the person/company making the claims, can see that ending well…
Stumbled upon a blog post by someone upset with eBay so we are going to mirror it and link it, its quite interesting in that its calling you stupid if you still sell on eBay, depends on how you look at that. It covers some of the more hidden parts of the eBay user agreement and how they have basically been twisted to benefit eBay and screw you at whatever cost. From what I can make out the post is from September 2013, I assume these parts are still in the agreement or reworded because these things still go on and are still complained about today.
Random collection of users thoughts on eBay/PayPal gathered up from various places wherever eBay just happened to be mentioned, maybe its worth noting that in any totally unrelated forum post, thread, email at any point someone mentions eBay or PayPal a crap load of stories start coming out from random users, what does that tell you? The original thread could have been about how to shave a cat, but the min eBay somehow works its way in there everything goes to sh*t.
There are tales where paypal freeze your account for upto 180 day, and the can because you agree to it when you sign up.
I was sent a little bit of info via the messaging system regarding eBay’s “Top Rated Seller” award program and its effects on listings. eBay promise “increased visibility” for your items in the best match category however theres a slight catch the listing must offer free postage it seems and also comply with some other listing stuff. Now why is this a problem you ask? well 2 things…
1) You worked hard for that badge it won’t show up on the all your listings.
2) If you add the postage cost into the end cost of item and mark it up as free postage eBays final value fee % payment increases.
eBay are basically taking a cut of the postage by forcing you to list this way, Which means more $ for eBay and less for you. Not really a good thing that is it.
From todays Daily Mail. The classic bid on item, win it for stupid low price, get sent a photo of the item. This scam is older than eBay, yet still manages to work very well, popping up from time to time. A bad seller will put a tiny disclaimer somewhere in the listing that it is really for a picture/photo/artist rendition of the item. Way back it used to be hidden using clever HTML and Java to cover it up when eBay used to allow scripts and things in ads.
Looking thru the stats and noticed some odd search terms so thought I would put them up here.
chinese ebay alternative
Amazon Local Daily Offer
anyone opened paypal dispute pram
A Chinese eBay alternative with all the Chinese crap on every eBay site you would think they would not need to go no where else. Sites traffic shows a steady increase yet again, with a short spike for yesterday, theirs always a spike when a major eBay issue or change comes along.
Seems eBay had some kind of major site issue last night. Users were unable to login, were told there passwords were wrong, some were told they needed to register as they had no account. Over the last weeks eBay has been acting up a bit, slow loading, images wrong, dashboard not in sync. So can someone please explain to me where all the fees (that keep going up) are going?
Some sites are claiming that eBay was the victim of a hack, would not be the first time. The claims are based on the fact that eBay’s phone support and online support was shut down to the outside world. If that is true and with the recent major database hack they suffered this year, I guess they will be a bit quiet about it.
A few interesting search terms have popped up this week in relation to eBay.
ebay new top rated seller requirements are too high
ebay seller sent a empty box
iphone ebay scam
There was a few search’s relating to the new seller requirements that were bought in this month, from what I have seen it has even managed to remove a few top rated sellers who have done absolutely nothing wrong. MC999 is the typical warning form for listing violations and usually makes little sense. As usual when eBay change something there’s a increase in traffic to sites like this I wonder why that is…
Every time I gather up a pile of random comments from a thread, story or article the comments about eBay/PayPal are usually around 90-95% negative, this is happening over and over again. How eBay are managing to stay afloat when it seems 90% of there users hate them is beyond me. 2 of the most common complaints seem to be eBay’s taking a cut of postage via eBay AND then PayPal too, also buyers who don’t pay who then start up cases in revenge.
By far the least trustworthy party on eBay is eBay themselves…..
Some information about another eBay fee increase. The gap between fee increases is getting alot shorter these days. Some of these increases just make no sense and some are just over the top £1 for a subtitle?
I think what might have really p*ssed people off this time was the fee increase came the same day the site crashed bad, obviously money was being well spent on the backend there…
I have no idea how long these have been about, but I have just seen a advert for being able to buy on eBay without registering for a account, that must be a excellent plan for scammer buyers as it seems to work even when you have been suspended. So whats the point of the blocked buyers list now? The only upside to this I presume they can’t leave feedback (the help pages make no mention of not being able to?) how does eBay enforce there “buyer protection” in this case or are you on your own?
Little bit of a story from a eBay TSR (Top Rated Seller) that shows just how fast eBay can knock you right off and back into nothing at any time, in this case in less than 3 weeks. It also shows eBay’s varying interpretations of there own rules at different times of the day…
eBay has A lot of there policy violations and shut downs done by automatic bots with no human involvement .
For this reason I would suggest follow the rules and never go buy what a customer service rep tells you because they won’t be there when you get shut down permanently .
The eBay password mess rolls on it seems, after being quiet for about a week while this story was making the news, front page of papers, TV & radio and wherever, eBay have finally made the users change their passwords. In this case its too little too late, the passwords are the least of your worries if the attackers got there hands on everything else eBay has on you. Now a story from the Daily Mail in the UK is hinting at eBay UK’s possible fine from the Information Commissioner could only amount to roughly 2p per customer which would take about 0.0002% of eBays tax dodging profits away… (await the increase in fees to cover it)
Whatever the size of the fine it won’t be paid by eBay, 12.5% FVF should solve that little problem.
Another common story, and very common with nice phones it seems. A seller sold a phone (a Nexus 4), buyer opens a case saying the phone he got sent did not work, buyer makes stupid threats (“I haz yo phone book!” basically), eBay sides with the buyer, the buyer sends back some piece of crap.
“So, as far as I can tell..you can buy something on ebay..say it’s not a described. Get your money back, take a shit in a box and send it back to the seller..and there’s nothing they can do.”
Same old, same old, the never ending story this one. eBay buyer, buys a item claims it is “not as described” opens a dispute, the seller loses. Why you ask? because the seller clearly put in his listing what the item was for and the buyer bought it for a incompatible (in this case a phone add on). eBay says thats ok though and sides with the buyer. From the amount of these stories you would think no one on eBay could actually read.
From the BBC a article about eBay’s internal systems/database’s getting compromised, eBay are claiming as far as they can see no personal information was taken other than a load of encrypted data and some non-financial stuff (probably all them DSR scores). They are advising users to change their passwords but the bigger question here is why has it taken them 2 months (the attack was in February/March)to bring this up? Also why is it all over the news and not on eBay’s sites?
Here are a few user comments from 04/02/14 which were posted on a thread about the eBay alternative eBid. The amount of likes and reposts these comments were getting lead me to believe all is not as it seems over at the eBay wonderland, these are comments from eBay sellers and buyers a sad state of affairs and some good points, some small scam story’s in there too. Out of the 13 pages I went through every post was a bad one, one after another, there might have been 2/3 eBay fan posts in the lot.
A scam that happens all too over, you think your buying a item but get a photo of that item, happens all the time Apple stuff, high end phones, electronics don’t really matter its just a photo. Buried somewhere in the title, description will be “photo” and the hope is that someone will bid up and buy it without thinking which is the very nature of eBay buyers they never read the listings (legitimate or not) he will get his money back via the buyer protection, but it goes to show that buyers need to be more aware. The item used in this scam is a Xbox One console.
Work this out, a buyer buys a dog collar but has no dog, they bought it to wear on there head, they now want to return it, but the seller has a no returns policy and how are you going to return a item you bought and used the wrong way? who is at fault here? The stories comments generally point to “you cant win” “ebay will screw you” “pay up”
Here is something I stumbled across, it seems to be a collection of quotes and random ramblings from the people who run eBay. It has links, sources, and extracts to back up these claims, alot of time has gone into this article other the years with updates and loads of detail, you will need alot of time to read it. The article seems to go all the way back to 2002 and the last revision was 6/1/2014. You can see that the people who run eBay might as well be on another planet from there ramblings there seem very disconnected from reality, but we all knew that anyhow.
Article from the DailyMail (30/11/13) about a woman who got scammed for a pram on eBay. From what I can tell she completed the sale outside of eBay and paid via bank transfer (bad idea), but the articles comments are the real gold, generally pissed off eBay/PayPal and now even Gumtree users appearing and telling there stories. I will mirror some of the comments in case they get taken off.
Came across this pretty far out idea that PayPal at one point in there painful history decided to create demand for there service by unleashing a series of bots on eBay to go and buy up items and demand the seller accepted you guessed it PayPal as the payment method. Now this might sound a little crazy, but lets be honest here has PayPal ever played by the normal rules? I would guess this was way back before eBay bought up PayPal, prob in the BidPay era which was the preferred processor on eBay at one point. I will try and find more on this.
I have seen this a few times now, its quite interesting as eBay seems/or can’t be bothered to do anything about it. In this situation a buyer buys some DVD’s they don’t match the description there basically scrap but anyhow the situation gets to a point where the buyer leaves the seller a negative feedback, fast forward a bit and the buyer is now selling some DVD’s and the buyer is in the same area as the seller who sold him the bad DVD’s and leaves negative feedback seemingly unrelated to the DVD’s, coincidence? (the seller swears they was working)
Randomly Googling for peoples eBay problems and came across this concept, a all in kit on what you would need to scam woman on eBay. I would presume this kind of thing still goes on and has just evolved into newer more complex scam processes. As eBay evolves so do the scammers as we now know.Amazes me someone put it all together. Worth a look anyhow.
Found this strange eBay buyer, who actually wants to return a shirt to a seller because it “makes him sweat too much” I can’t figure out how the shirt does this. His had if for 60 days at this point too so there is that, and I am not sure sweating in it is a reason for a dispute but you know eBay buyers…
Here’s what the buyer has to say :
“I know it’s been some time since I bought this but would you consider allowing me to return this shirt. I break out into a sweat when wearing this & this is not good for my health since I do have a heart problem. Thank you.”
Found this post from 2012 about a seller who has won a dispute that a buyer opened against him for a item that he did not receive because it ended up in some kind of mail depot, anyhow the seller wins the case as they was able to show the mail company screwed up and have the item… however the buyer can still leave the seller negative feedback even after getting a full refund and it being shown the sellers not at fault.
Stumbled across a few strangely relevant Wikipedia articles that could well be applied to eBay, PayPal. First up “Winners curse” which explains what some might say is auction fever with a negative end overpaying for something just to get it, second up is “Buyers remorse” which is actually covered in various eBay/PayPal protection programs (or so they say) it does have a section but is not really enforced and finally “Friendly/Chargeback fraud” which is just way too common with PayPal and people scamming away for free stuff and then PayPal slam you with the bill (so much for seller protection…)
Are your items not showing up in eBay’s search? are you still being charged for them? wonder if you can get a refund from eBay? Well its in the new user agreement that all these things are your fault basically and you will not be getting a refund if for what ever reason eBay decide to make your listings invisible. Charging for something your not getting legal? I would think not but this is eBay we on about…
In recent times the menace that is the none paying bidder on eBay has reached epidemic levels and continues to rise, the buyer has so much power with eBay they just don’t give a crap basically, since eBay removed the ability for sellers to leave negative feedback the problem got worse, here are some bits and pieces I found about this from sellers. Mostly from eBay’s own forums!
For any number of reasons at any one time I guess eBay and PayPal are involved in many, many different legal disputes. Here are 2 users cheque’s they never cashed that was part of a payout by eBay for the whole sum of $0.01c, personally I would have put the cheque on eBay.
Another few comments from various places from various users of eBay that once again don’t paint the wonderful picture eBay would like us to see. The usual suspects none paying bidders, masses of Chinese wholesale crap and general poor service.
Stumbled across this while Googling for our site, just looking about seeing whats happening in the great world of Google, anyhow found this “Why eBay should disappear tomorrow” lists a few good reasons that we shall mirror here, I found them because they credited a image from here so we are going to use their image which they got from here, which we prob got from somewhere else in some kind of sick imagecepetion joke :p
Got a mail from the nice people over at BuyVCC.com, they now have a help page up with some different guides on various eBay/PayPal related matters for people who have been screwed over by the drones working the services over at eBay. Some of the topics covered accessing eBay safely, how eBay/PayPal track you and how to work around these things. Anyway take a look links below :
I’m sure other people have ran into this strange problem and its not just me, I have noticed over time that most 2nd hand/used items on eBay tend to be selling for more than if I just went out and purchased them new (or Amazon or where ever). Why is this? surely that makes no sense, the idea of eBay is to save money but I guess with all the madness it creates this is just another symptom, I’m going to call it “eBay syndrome” where people think just because its on eBay its the best deal in the world. Many times in the past I have purchased items somewhere else then eBay even if they was £2/3/4/5 more just because you never quite know whats going to happen with eBay since they place themselves above any and all rules/regulations/laws.
Had these sent in, quite shocking just looking at them. What are people thinking when they get into these situations, what is going through someones mind to complain about a £0.06p lunch box, are these people stable enough to use a computer? Read on and take note.
Found this, a item was shipped in a recycled food box it seems, I can only imagine the grief the seller got for doing this, as on eBay your meant to ship all your items in armored boxes with free gold plating and have them hand delivered before a buyer has even bought it if the way buyers go on is anything to go by. I once shipped a t shirt in a unused burger box (I was buying rejected packing material in bulk) which I turned inside out and all hell broke lose so.
Came across this one, not sure what to say on it. Someone was selling there in game items for real money cash (i’m sure this goes on all day long), all was going well until the next day when they got a email from PayPal account “unauthorized account activity” and the money reversed (charge back?) with PayPal chasing the seller (as usual). Now i’m not even sure if digital items are allowed to be sold and payments put thru PayPal I know eBay no longer allow it and there must be a physical item to go with it at least. This would seem to be a excellent scam to gather up free game items or even worse virtual currency’s which the scammer could then sell/use for whatever.
Was sent this in, another eBay/PayPal & Amazon account sales site, if you need a account and for some reason can’t cut through the red tape for what ever reason, or you have been banned for something so silly just because “they say so” and can’t get through there customer service. Then here’s a site for you. They do have a free guide book called “eBay ingonito mini” for download. The prices seem inline with the other account sale type sites. The fact there’s lots of these services popping up I would figure there’s a deeper issue somewhere with the current state of eBay.
A major problem with eBay is well basically the Chinese sellers flooding it with totally cheap items (or crap), no one can possible compete with, which leads to another problem with buyers not wanting to pay for anything actually worth something but that’s another matter. I stumbled across this post, which does give a little information on how they can ship a item all the way from Hong-Kong for £1 all in. It’s actually deeper than I thought with government subsidies being mentioned at one point to improve foreign sales and keeping employment up. Now mix that in with all the other issues it brings wrecking the local markets, lying about item locations, total disregard for customer service and you soon see eBay might as well be called ChiBay.
A strange example of eBay buyer behavior this, buyer buys a cable it gets lost in the post, the seller has the tracking info and all is true, seller refunds the buyer, now the buyer does not know what kind of feedback to leave and says they know it was not the sellers fault. Now if only the other 9/10 idiots who lurk on eBay would take note of this, the post is beyond the control of the seller!
This ones quite good a buyer buys loads of items from a buyer, gave him loads of grief so gets put on that sellers blocked bidder list. Now the buyer either has created a 2nd account or had one already and was free to resume buying the sellers items and back to causing him problems complaining about the items. The buyer found it was the same person because they used the same PayPal account linked up to both accounts. According to eBay it is a policy violation although I can’t find much about it, the help pages seem to point to having 2 selling accounts with problems nothing about 2 buyer accounts going wild…
A case for the VERO hawks here that seems to not be enforced, must be making eBay too much money. A seller is selling counterfeit gaming cards, seems people will rip anything off for a quick few quid. The thread is quite interesting they find the sellers background and the fact he sells large volumes of printer supplies, bought a high power microscope and large amounts of special card, his not selling the cards at the moment though who knows why.
Found this post, seems a buyer was trying to plot some kind of scam and was caught out mid scam, seems simply enough thought just demanding a refund without returning the item… fairly typical eBay behavior, if its true they follow through with the return if its not well then… the item in question a Nintendo James Bond game that’s barely worth a few £… theirs some weirdness involving 3 names which I don’t understand also in this.