eBay seller sells a phone, buyer sends back different phone, still gets refund

Another common story, and very common with nice phones it seems. A seller sold a phone (a Nexus 4), buyer opens a case saying the phone he got sent did not work, buyer makes stupid threats (“I haz yo phone book!” basically), eBay sides with the buyer, the buyer sends back some piece of crap.

“So, as far as I can tell..you can buy something on ebay..say it’s not a described. Get your money back, take a shit in a box and send it back to the seller..and there’s nothing they can do.”

– The seller

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Not as described.. it is if you can read! (eBay user horror story)

Same old, same old, the never ending story this one. eBay buyer, buys a item claims it is “not as described” opens a dispute, the seller loses. Why you ask? because the seller clearly put in his listing what the item was for and the buyer bought it for a incompatible (in this case a phone add on). eBay says thats ok though and sides with the buyer. From the amount of these stories you would think no one on eBay could actually read.

ebay not as described phone scam
Go read first it might help.

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Multiple accounts used to strike back at other eBay users

I have seen this a few times now, its quite interesting as eBay seems/or can’t be bothered to do anything about it. In this situation a buyer buys some DVD’s they don’t match the description there basically scrap but anyhow the situation gets to a point where the buyer leaves the seller a negative feedback, fast forward a bit and the buyer is now selling some DVD’s and the buyer is in the same area as the seller who sold him the bad DVD’s and leaves negative feedback seemingly unrelated to the DVD’s, coincidence? (the seller swears they was working)

ebay dvd item switch scam fraud negative not as described
Thanks to eBay DVDs are FreeViewing!

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Buyers can still leave negative feedback even when a seller has won a case?

Found this post from 2012 about a seller who has won a dispute that a buyer opened against him for a item that he did not receive because it ended up in some kind of mail depot, anyhow the seller wins the case as they was able to show the mail company screwed up and have the item… however the buyer can still leave the seller negative feedback even after getting a full refund and it being shown the sellers not at fault.

ebay feedback scam fraud
Feedback…just text really, but it can screw up your day.

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PayPal iPhone scam gone very wrong

Here’s a slightly confusing bit of scamming involving every scammers seemingly favorite brand Apple and one of there favorite items the iPhone. In this case a woman was selling her iPhone (don’t say how or where) and she got a mail from PayPal (which was fake) telling her it had been sold and paid for, somewhere in all this she contacted (?) PayPal and was told that the 1st so called PayPal mail was a fake, anyhow she decided to ship out a box of condoms instead. Updated corrected story below

apple iphone ebay paypal scam
Somewhere, someone has used these as a phone cover.

Link : redd.it/1nxb2g

Here was the deal -> I received and email saying I received a payment so I processed the parcel to be sent. Went to the post office and they said there is a new law and she had to check if any courier would send a phone as far as it needed to go. The courier said he recognised the area it was going to and that this week alone there has been a staggering amount of scams from uk to other countries on phones so I phoned paypal and she said they have never contacted me and I have never received money into my account before as this was my first time using it for this purpose. She also detailed to me what an email should say and the one I received was so close apart from one detail I noticed straight away. If it hadn’t been for the girl explaining the new law and what an email contains id be £400 down

Good sellers, bad buyers – (book)

Stumbled across this and had to post it because I cannot believe there is actually a help book on the subject of how to deal with bad buyers. Has the problem really got that bad? has it really come to this? I think eBay need to listen and listen hard as it has got this bad. I’m sure the book is fine and all (the reviews are all good 4/5 out of 5), I’m just blown away that we actually need it! I bet if you look hard enough you can find this fine piece of work on a CD as a PDF possible even with digital delivery on your favorite auction site.. then you can dispute it and get it for free all for 99p!

ebay help guide scams sellers buyers dispute console resolution center
eBay you let it get this far…

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eBay new user agreement and terms (Sep 2013) refunds without items

This was bought to me attention yesterday and even for eBay this is a new low surely, the latest terms and conditions for September 2013, the main problem is highlighted :

“As a seller – where you choose not to engage with the eBay Buyer Protection process on an item not as described case we may seek to carry out a reimbursement from you without requiring a return by the buyer.”

 So what do we gather from this? win or lose the dispute eBay are going to be making YOU pay regardless without the buyer sending the item back, is this legal I would think not, I also heard of PayPal charging fees on sellers who got charge backs from stroppy buyers I guess that makes there seller protection and charge back insurance worth about as much as the pixels its made off…

Buyer claims to have had a empty box delivered? (eBay horror story)

Really? this is the best they could think of? I thought the days of the empty box back and forth scam were well and truly over with the scammer’s moving onto much more elaborate scams thanks to eBay’s every evolving scam loving rules. Don’t know how you could work your way out of this one, however this seller has photos of whats in the box (apparently).

ebay empty box dispute scam not as described
eBay buyers and staff live like this.

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A video story of how a seller fought back against a charge back and won!

A video detailing one sellers story dealing with a slightly nut job buyer who filed a chargeback and had the payment reversed by PayPal under “unauthorized charge” when the buyer signed for the item and a few other weird twists in the story, dispute after dispute for what ever reason all relating to this one item in a back and forth battle. The thing is this buyer was doing this regular to various sellers for varying amounts. Eventually the seller won (got a lotto ticket?)

PS: She reveals a interesting fact right at the end, with the BBB (Better Business Bureau) that PayPal have a “A++” rating, yet they have 6,600 or so complaints against them… the reason you may ask? apparently one of the head people from PayPal or eBay is on the BBB’s board of directors… think about that…