Article in the Guardian newspaper about scammers abusing the eBay buyer protection program and eBay doing nothing about it as usual.
Article in the Guardian newspaper about scammers abusing the eBay buyer protection program and eBay doing nothing about it as usual.
A collection of complaints about PayPal, some very scary stories.
Link : complaints.paypalsucks.com/
Got this sent in today via the contact form :
I paid the seller for a 2005 Yamaha Raptor 350 and ebay service is supposed to ship the machine to me in 2-3 days. I still haven\’t received my machine and ebay had made it impossible to contact them. I\’m sending a letter to both the FBI and Virginia AG a complaint for criminal charges against ebay and others. Now, where is the hell is my machine and why it has not been delivered. The order # ***********.
Could do with some of a follow up on that if possible.
Bit of a complex story this one, seller sells item, a buyer buys that item, the buyer then sells the item to another buyer, buyer 2 files a claim against buyer 1 saying there’s a problem, buyer 1 then files a claim against the seller. See a mess.
More normal eBay user behaviour, buy a item and send back some other crap.
Long story short I sell motherboards and various computer parts, In my pictures you can clearly see the factory applied serial number labels and basically they returned a different motherboard than what I sent them. I uploaded pics of the different serials but eBay just closed the case in the buyers favor, no big surprise, but what is the best way I go about fighting this?
Source : redd.it/6dz1qe
Bit of a strange story this, a seller gets scammed and laughed at by a typical eBay scammer, he and his friend through a series of events manage to scam the scammer for far more than they got scammed, if all that even makes sense 🙂
What a messy end to a PayPal account the following story is. A problem which could have been corrected by someone at PayPal actually bothering to read the site/items in question. This mess just shows that PayPal doesn’t care, its a total automated merry go round of stupidity. It really is a must read, has some very interesting twists such as the banning of a family member’s PayPal for basically being associated with the victim seller in this case.
The writer put it together on a page we have mirrored here :
More information here :
Got sent this snapshot of a eBay seller having to pay a £3 charge if the buyer prints out the shipping label for the return via eBay… that’s a tad naughty don’t you think? Then the seller has to pay this and the return shipping for some made up reason as usual…
From the wording we can gather that eBay would rather you just straight refund the buyer no matter what, which you also end up doing in this process anyhow.
Here is another random collection of comments gathered up from a UK Daily Mail article on the wonder that is eBay and how it is making people millions from there spare rooms… I really did genuinely struggle to find anyone actually praising eBay in the comments at all, it was like there was no positive comments, I went thru pages looking the ranking system was no help all the highest ranked comments were anti-eBay, so what does that tell you?
All the hard work you do you basically working for Ebay hardly making profit & still pay Ebay Fees.
Another tale from the VERO department hell that is eBay. In this case its a US company trying to claim there copyrights stand in the UK, when the UK patent office people are saying its a generic item. Anyhow the end result due to the incompetent fools that run eBay is one mans business gone just like that in 24hrs and yet he did nothing wrong.
I was sent a little bit of info via the messaging system regarding eBay’s “Top Rated Seller” award program and its effects on listings. eBay promise “increased visibility” for your items in the best match category however theres a slight catch the listing must offer free postage it seems and also comply with some other listing stuff. Now why is this a problem you ask? well 2 things…
1) You worked hard for that badge it won’t show up on the all your listings.
2) If you add the postage cost into the end cost of item and mark it up as free postage eBays final value fee % payment increases.
eBay are basically taking a cut of the postage by forcing you to list this way, Which means more $ for eBay and less for you. Not really a good thing that is it.
From todays Daily Mail. The classic bid on item, win it for stupid low price, get sent a photo of the item. This scam is older than eBay, yet still manages to work very well, popping up from time to time. A bad seller will put a tiny disclaimer somewhere in the listing that it is really for a picture/photo/artist rendition of the item. Way back it used to be hidden using clever HTML and Java to cover it up when eBay used to allow scripts and things in ads.
A collection of random comments from PayPal showing there own users thoughts on PayPal. One of the most common themes is that people only use PayPal because they have no choice, that’s not a very good way of cementing customer loyalty, there only using you but they hate you, the minute a alternative comes along your users will run.
It doesn’t matter one bit if you could prove you were wronged in court; they have their own self-made laws and live in their own little reality.
Just thought this was amusing considering eBay’s stance on paying there bills…
Here are few random random quotes/stories from users about there PayPal experience. US and UK PayPal users comments are here, there is even a comment from a (ex?) PayPal employee.
“Paypal is well known for freezing accounts for any reason and for inconsistently applying their own rules.”
The eBay password mess rolls on it seems, after being quiet for about a week while this story was making the news, front page of papers, TV & radio and wherever, eBay have finally made the users change their passwords. In this case its too little too late, the passwords are the least of your worries if the attackers got there hands on everything else eBay has on you. Now a story from the Daily Mail in the UK is hinting at eBay UK’s possible fine from the Information Commissioner could only amount to roughly 2p per customer which would take about 0.0002% of eBays tax dodging profits away… (await the increase in fees to cover it)
Whatever the size of the fine it won’t be paid by eBay, 12.5% FVF should solve that little problem.
– Everyone it seems…
From the BBC a article about eBay’s internal systems/database’s getting compromised, eBay are claiming as far as they can see no personal information was taken other than a load of encrypted data and some non-financial stuff (probably all them DSR scores). They are advising users to change their passwords but the bigger question here is why has it taken them 2 months (the attack was in February/March)to bring this up? Also why is it all over the news and not on eBay’s sites?
Found this little bit of info from a while ago. Part of Amazons terms which basically gives you a free ride to scam whatever you want from Amazon marketplace sellers but not from Amazon in house sales. Basically you can get a refund weather you return the item or not. Think about that…
A scam that happens all too over, you think your buying a item but get a photo of that item, happens all the time Apple stuff, high end phones, electronics don’t really matter its just a photo. Buried somewhere in the title, description will be “photo” and the hope is that someone will bid up and buy it without thinking which is the very nature of eBay buyers they never read the listings (legitimate or not) he will get his money back via the buyer protection, but it goes to show that buyers need to be more aware. The item used in this scam is a Xbox One console.
Came across a story this morning where a guy lost the $50K Twitter account “@N” a one letter user name account. I know it involves Twitter, GoDaddy mainly but the attacker who stole the account was able to get PayPal employees to just randomly hand him bits of info (credit cards, account passes) over the phone, pretending to be a PayPal employee at one point (to another PayPal employee you would think they had a check for that), so I thought it was relevant to post it up as it shows PayPal’s total stupidity also eventually the attacker explains how he was able to abuse PayPal to obtain the info he needed to get thru to GoDaddy and carry on his antics.
Article from the DailyMail (30/11/13) about a woman who got scammed for a pram on eBay. From what I can tell she completed the sale outside of eBay and paid via bank transfer (bad idea), but the articles comments are the real gold, generally pissed off eBay/PayPal and now even Gumtree users appearing and telling there stories. I will mirror some of the comments in case they get taken off.
Yes as the title says, here is a really odd PayPal dispute/chargeback/robbed seller story. Basically in some countries PayPal have a temporary credit facility called “Pay me later” 30/90 day credit I think it is anyhow… someone bought a sellers laptop paid for it using this PayPal issued credit (using a fake ID of course), when the real person disputed it PayPal reversed the funds from… PayPal! now PayPal vowed to work with the buyers credit card company to get it sorted who are…. PayPal in this case! now PayPal also decided to issue the seller a chargeback fee from PayPal for PayPal! getting good this. Go read up and get confused.
Here’s a slightly confusing bit of scamming involving every scammers seemingly favorite brand Apple and one of there favorite items the iPhone. In this case a woman was selling her iPhone (don’t say how or where) and she got a mail from PayPal (which was fake) telling her it had been sold and paid for, somewhere in all this she contacted (?) PayPal and was told that the 1st so called PayPal mail was a fake, anyhow she decided to ship out a box of condoms instead. Updated corrected story below
Link : redd.it/1nxb2g
Here was the deal -> I received and email saying I received a payment so I processed the parcel to be sent. Went to the post office and they said there is a new law and she had to check if any courier would send a phone as far as it needed to go. The courier said he recognised the area it was going to and that this week alone there has been a staggering amount of scams from uk to other countries on phones so I phoned paypal and she said they have never contacted me and I have never received money into my account before as this was my first time using it for this purpose. She also detailed to me what an email should say and the one I received was so close apart from one detail I noticed straight away. If it hadn’t been for the girl explaining the new law and what an email contains id be £400 down
Had these sent in, quite shocking just looking at them. What are people thinking when they get into these situations, what is going through someones mind to complain about a £0.06p lunch box, are these people stable enough to use a computer? Read on and take note.
Small collection of peoples view’s on eBay I gathered up from a long thread about eBay and its general setup and it seems people are not happen at all.
Came across this one, not sure what to say on it. Someone was selling there in game items for real money cash (i’m sure this goes on all day long), all was going well until the next day when they got a email from PayPal account “unauthorized account activity” and the money reversed (charge back?) with PayPal chasing the seller (as usual). Now i’m not even sure if digital items are allowed to be sold and payments put thru PayPal I know eBay no longer allow it and there must be a physical item to go with it at least. This would seem to be a excellent scam to gather up free game items or even worse virtual currency’s which the scammer could then sell/use for whatever.
Found this post, seems a buyer was trying to plot some kind of scam and was caught out mid scam, seems simply enough thought just demanding a refund without returning the item… fairly typical eBay behavior, if its true they follow through with the return if its not well then… the item in question a Nintendo James Bond game that’s barely worth a few £… theirs some weirdness involving 3 names which I don’t understand also in this.
Found this document on how buyers were abusing the SNAD (Significantly as not described) part of the buyer protection program from 2009, nothings changed it just goes on even more blatant, more out of control and easier now then it did then. The fact that theirs documents out there acting as guides makes you think…
All too common this, from the amount of vanishing iPhone’s you would think theirs a huge pile in some postal depot somewhere with no ones names on, but no its just eBay. The seller has even contacted other sellers who this 1 buyer has ripped off, amazingly it seems the phones never make it but all the cheap crap Chinese phone covers do…
A old article from 2010 telling the story of how a hijacked eBay account was used to list guitars that never existed, the hijacked account was used to list about mil of items all guitars. The article brings up a problem with eBays report item feature.. you could report them 1 at a time, now there was about 4600 listings… so who’s going to bother. eBay was only ending the ones that someone did report still leaving loads up.
Short article from MSN UK Money that lists a few of the higher profile scams that sellers have pulled off on eBay in the last few years, they list a second chance offer scam, a fake ticket scam, empty box scams and even 1 incident where someone made a completely fake eBay site I guess in a effort to grab ID’s.
Here are 2 short stories from unhappy eBay sellers, one who is basically being screwed by the feedback system at no fault of his own and another who was forced to give a £400 odd refund because the buyer claimed not as described (they never read the listing) I bet he never got that item sent back…
2 small experiences of eBay from 2 sellers. One of them lost his store, again to the DSR problems relating to dispatch time (we all know how that really works) and the other about a buyer who refused to send back a “apparent” broken item.
A new one on me this only found out this morning, eBay charge a fee for a seller ending there auction early, as usual theirs not much info on this in eBay’s help pages (wonder why) and forum posts on eBay’s forums are all dead links now (I wonder who did that?). The charge is equal to the amount of the auction when you ended it (final value fee). This just seems like a pure scam, there could be many reasons to end a auction early that are legitimate, eBay just assume there losing something, you do get 1 free end per 12 months though, I can’t see how this works when you have already paid a insertion fee. Is it even legal?
www.amfor.net/eBay/ – A small single page on eBay, that gets allot in. Describes some of eBay’s secret policies, the bad way they treat buyers and sellers, fees on top of fees, the buyer protection racket, auto holds, feedback manipulation, selling limits and other things. Seems to be last updated in early 2012.
A quite simple problem goes a bit wrong, when the seller finds out the buyer decided to contact the manufacturer of the item and then uses this as a basis for not giving a refund on a damaged item.
A eBay user sells a random box of Xbox items, label goes wrong, buyer still gets it claims he does not eBay refund him, then the buyer relists the items even in the same packaging he got them in, the very next day! Is it possible the buyer saw a opportunity here? or was this part of a long thought out money making scam? its eBay probably both…
I found this comment quite fitting, its a user from a Reddit thread, he describes the current state of eBay quite accurately :
The majority of people selling on eBay now seem to be dealing in wholesale of cheap merchandise being shipped out of China and Taiwan. The buyers are mostly just gambling addicts at this point, who rarely pay up but just like the thrill of “winning” an auction.
You can’t even give buyers negative feedback anymore, so the shitty ones have overrun the place.
A eBay/PayPal user falls victim to the good old power of the chargeback which PayPal will do nothing about and even chase you for money that was never there in the first place, I am sure theres some kind of fee added on that these days too? Shows the so called “seller protection” is worthless all going on a buyers word. This story involves a iPhone a common target.
I just received this quite badly made attempt at a official PayPal email, “”apparently”” theres a issue with my PayPal account. Lets take a deeper look…
Just came across this, not what we usually cover but I thought it was worth posting because as far as scam PayPal phishing mails go this one has actually had some effort put in and looks pretty well made. Usually you just get some text, maybe a logo (in the wrong place or badly made) and sometimes some kind of text file or html form to fill in that’s been attached wrong and quite often in the wrong format…
Stumble across a thread detailing 1 eBay’s issue with a iPod, what sticks out about this thread is that every response is basically “if they want a refund there getting it” showing a total lack of confidence in the PayPal dispute process. From what I can make out the buyer knew about the items condition before buying it and is just using it as a excuse now.
A small story from a user/victim of PayPal selling a service only to have it charge backed against him some weeks later and PayPal tell him suddenly he owes them money… what is the point of there so called “seller protection” its not worth the pixels its printed on…
Quite recent 03/12/12. Story of a seller trying to sell off his old iPhone getting let down badly by PayPals seller protection program, with some really bad shortfalls in the policy being exposed such as “PayPal stating that I am in fact NOT ELIGIBLE for Seller Protection for this transaction because ”not as described” chargeback apparently is not covered by Seller Protection.” few other bits ripped out of PayPals terms are covered any how long story short the buyer was able to rip 3 sellers off for 3 phones because PayPal allowed it.
This exchange between a buyer and seller highlights the none paying bidder riot that is eBay and what happens when the seller fights back, I remember reading about this one when it first went down about 2yrs ago on Reddit. The buyer left the seller high and dry after winning some sports tickets so the seller pretends to be a 3rd person wanting to buy the tickets from the 1st buyer, appeals to the 1st buyers greed (makes stupid offer) then goes and sells them to 1st buyer and then the 3rd buyer just vanish’s, leaving buyer 1 with some useless paper.
The scams called GlimDropping see Wiki link 🙂
A site that contains alot of information on how to file counter notices and other bits of legal necessity’s when eBay sends you the dreaded VERO email. Also contains a few loopholes you can use or get screwed by a must read.
A collection of links to various (Anti-?)PayPal help sites that have nothing to do with the actual PayPal company so they might actually be useful :p
Well not alot to say here, got sick and tired after being treated like crap by eBay over the years and its only going to get worse the last 2/3yrs have been the hardest. Seller of over 11yrs being forced out, and my story is not alone. The purpose of this site is to provide help, information to frustrated eBay sellers/buyers and alternative resources.
The age of eBay is coming to a end its transformation into a Amazon wannabe is well under way.
Anyone can send in there story and will post that up for the world to see, we will also be posting up the information that eBay don’t want you to have like where there offices are so you can mail in your complaints.