When a ebay buyer won’t leave feedback with PayPal holds

Thanks to the people at eBay who made the decision to put holds on people’s payments until they get feedback for a item or a set number of items, this problem has sprung up. In you could in theory sell a 100+ items but if no one would leave you feedback you stuck waiting on the money, money you could badly need, you are after all running a business. Well take a look at the following picture, it shows a eBay seller constantly asking for feedback and not getting it as far as I know until he loses it :

ebay seller demands positive feedback

In his case it seems he has under 25 positive feedbacks and PayPal are holding his money until he gets to 25+. See the problem there?

3 comments

  1. Please read!!

    Dear Friends,

    Once again the Empire eBay has imposed yet another set of seller-adverse rules and regulations. One of these mandates is the >2% defect rate rule.

    This rule demands a 98% non-cancel rate initiated BY THE SELLER (HeWhoHasAnEar) on a 3 month rolling average….a high bar indeed when you are selling literally thousands of records.

    Our defect rate was a whopping 3.04% for the 3 month period of Dec ’15 – Mar ’16. Most of the 13 transactions were either out of stock upload mistakes, or we PROACTIVELY CANCELED THE ORDER BECAUSE WE DID NOT LIKE THE INITIAL GRADING. WE SENT THE ITEM ANYWAY…AND REFUNDED THE BUYER THE TOTAL AMOUNT, INCLUDING SHIPPING, FOR OUR MIS-GRADE.

    In the 3rd week of March 2016, eBay froze our PayPal account, resulting in not only a cash-flow issue in our HeWhoHasAnEar business, but our family’s budget. We contacted eBay, and even with our almost 20 year presence on eBay, in varying configurations, they replied “There’s nothing we can do”.

    And now, today April 4, 2016 the removed all of the items from our store, and shut our store down. Evidently to protect you and other buyers from the atrocities and wanton defect practices of such an unscrupulous seller such as HeWhoHasAnEar!

    Obviously we cannot continue long-term with this on-line channel to market, and will be seeking other venues that are “seller-friendly” at which we can have uninterrupted and uncensored access to you…our customers and friends.

    To that end, PLEASE SEND AN EMAIL ADDRESS THROUGH WHICH WE CAN KEEP YOU ENGAGED AS TO THE CHANGES WE ARE CONSIDERING. YOU WILL NOT RECEIVE A BUNCH OF “SALES” EMAILS!! WE WILL USE YOUR EMAIL TO COMMUNICATE OUR “TO MARKET” CHANNELS.

    THANK YOU to all who have purchased just once, or who have made repeated purchases from our HeWhoHasAnEar garage. We appreciate it more than you know. PLEASE EMAIL US AT THE ADDRESS BELOW WITH “Stay Engaged” IN THE EMAIL SUBJECT – Your friends at HeWhoHasAnEar

    Admin.HeWhoHasAnEar.com
    “He who has an ear” – Revelation 2:7

    1. That a front page article right there, thanks for posting that information, it just shows a loyal customer of 20yrs getting stuffed because eBay just does not care.

      I hope you got your money unfrozen from PayPal. I would find a way of not paying any outstanding fees and let them chase you for it, not a lot they can do anyway.

  2. stuffed loyal customer sounds about right. Then when so many shops close ebay will put up fees to cover all the accounts they have shut down.. and on it goes..

Leave a Reply

Your email address will not be published. Required fields are marked *