Interesting tale I found this morning on HotUKDeals in a thread about the latest PayPal offer, about a seller who got scammed for what I can only assume is a very expensive item due to them taking the time & effort to take near 4Gb of photos and video to back there claim up, was this enough for PayPal well no… so the seller gets the manufacture involved and PayPal now claim there wrong think about that for a minute. It was PayPal who requested the evidence from the manufacturer and it was still not good enough…
For anyone trying to sell anything on eBay know this:
PayPal/eBay will always side with the Buyer and screw over the seller.
I got scammed by some guy last month, he bought something new and working, then returned it claiming it was faulty. Knowing how biased eBay was, I took loads of photos and even a Video of me packaging the item… When the item was returned i made an unboxing video in which it was fairly clear that he had tampered with (replaced components) and used the item then factory reset it and sent it back. When I received it, it clearly didn’t have the fault he described.
In total I had 3.5Gb worth of Photos and Videos. And even made a PDF showing clearly the difference between what I sent and what I received returned, with clear references to the photos/videos. In the messages I received from the buyer, he even contradicted himself about the fault. He first said one issue as a fault, then changed the issue into a completely different one in the next message, an issue that is paradoxical… Unintentionally saying he managed to use a feature of this item that is physically impossible to even access with that fault he described..
What does PayPal do? They don’t even look at the photos or videos… They request an Unbiased 3rd Party Document confirming the buyer is at fault. They also said that even if I am found to be correct, they would not reimburse me for the cost of getting such document…
In the end, I was lucky because I contacted the manufacturer who was nice enough to spend their time and money helping me and eventually made this said document… You’re guessing now that the Buyer is proven of fraud or what not, he would be the one to pay for it.
NOPE. PayPal still refunds him, then simply reimburses me 99% for the damages caused to the item sold… Even though I got to keep the item that was returned it has no value since components in it were swapped, it is used, and totally bricked because only the Buyer has the Activation code to it, which even the manufacturer is not able to disclose to me given that I now have it.
If there is one thing that you take away from this. DON’T EVER SELL ANYTHING ON eBay IF YOU ARE NOT PREPARED TO GET SCAMMED!!!!